Our comprehensive research programme provides a crucial
evidence base informing our corporate plan and strategic decision
making. We continually strive to hone our understanding of our
customers, neighbourhoods and properties to ensure our services
best meet people’s needs and highlight areas to improve
performance.
Our customers’ needs and desires are central
to our services and a key part of our research focuses on accessing
their feedback and opinions
We need your help!
We are looking for residents to take part in a
study into the impact of the current economic squeeze, goverment
spending cuts and changes to welfare benefits. Find out more
Research carried out by Riverside
The effect of
property location on service quality and
satisfaction.
Homelessness
within ex-armed forces personnel
Other research
Research carried out by Big Issue Invest / Friends Provident
Foundation into
"The impact of social housing rent - payment data on
credit scoring."
Summary
FULL Report