Transforming lives, Revitalising neighbourhoods

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Single homeless


Click on a region to find out about our services in that area, or for more information about our services for single homeless individuals please read below. 

North West
North East
East and South East
West and South West


For further background information read our Homelessness Strategy


Services that work

Stages Academy Tenants with home grown produceRiverside ECHG’s Single Homeless services provide support to vulnerable people across the country. We provide 120 services and over 1300 units of
support to 52 Local Authorities. Our services  include both accommodation based support and Floating Support services - providing personalised support to those experiencing homelessness, including rough sleepers, on the streets of our
towns and cities.

The interventions we make provide:

90% move on rates to permanent accommodations

Individually personalised support packages delivered in partnership with other providers

Choice and control over how our services are delivered

Access to employment, education and raining opportunities

What we can offer you

We provide a preventative and enabling service in a positive, safe environment where individuals are treated with dignity and respect and supported to overcome the issues that have led to homelessness. We work closely with both statutory and voluntary services, providing pathways into drug and alcohol treatment and providing access to physical and mental health care. We also provide innovative pathways into employment, training and education.Stages social enterprise chef John with a resident trainee

Our aim is to prevent homelessness by giving individuals the skills they need to sustain independence and move on with their lives.
Our single homeless services include large accommodation based services with 24 hour support, smaller projects designed for more independent living and floating support services. We use techniques such as Life Coaching, Solution Focused Therapies and Motivational Interviewing to bring out the best in each individual, helping them to achieve their goals and reach their true potential

PJ’s Story

PJ was referred to The Quays in Sittingbourne by his probation worker following his release from prison. Our joint working arrangement with the Probation service enabled his referral to be processed quickly, reducing the risks of reoffending. PJ stayed at The Quays for just over five months, during which time he obtained two qualifications, attended three training courses, re established contact with his family, found new accommodation and has not reoffended since leaving prison. “Going to prison led to me being homeless.

I needed a place on release and my probation [officer] found The Quays. When I came here I was fearful as I’d stayed in hostels before and they were just a breeding ground for drugs and crime, but The Quays has been a safe stepping stone for me, a safe environment which has enabled me to focus on my priorities in  setting  ccommodation back in Surrey, to be near my family. I’ve now got a place in Surrey, so I’m very grateful to The Quays and my keyworker Jo who has been there  for me. I was offered a lot of support, emotional support, support in my physical wellbeing and improving my academic skills. This support helped me because it showed me The Quays cared about me personally, which gave me confidence in them and trust.”

PJ, Resident of The Quays scheme, in Sittingbourne Kent.

Find a service

North West

Edward House (Park Road) - Hyde

Enville Place - Ashton-Under-Lyne

Railway Road - Leigh

Shaw Street - Liverpool

WAAP - Macclesfied

The Beeches, Manchester

Avon House, Burnage

Bradford Project - Bradford

Liverpool Prevention Floating Support Service - Liverpool

Supported Dispersed Tenancies - Liverpool

Liverpool Waves of Hope

Park View Rehabilitation Services. - Liverpool


North East

Letitia House - Middlesborough

The Stages Academy - Middlesborough

Holden House - Barnsley

Barnsley Floating Support

Bracken Court - Leeds

Marsh Way House - Wakefield

Dunbar Street - Wakefield

Wakefield Floating Support

The Crossings - Hull

Connecting Communities BME Service - Hull



Amber Valley - Belper

Amber Valley Core Cluster - Ripley

Centenary House - Derby


East and South East

Wycombe Dispersed - High Wycombe

Beck House - Edmonton

Kind George's Hostel - London

Lily Smith House - Maidstone

The Quays - Sittingbourne

Regent House - Chatham

Towers Point - Kent

Hamble Court - Reading

St Saviours Dispersed - Guildford

Victoria Road - Cambridge

Gibson Lodge - Ipswich

Willow Walk - Cambridge

Bromley Supported Housing


West and South West

Vaughan House - Guidford

Ardwell House - Cheltenham

Carlton Road - Gloucester

Jamaica Street - Kingsdown

Claremont House - Gloucester

Deakin House - Gloucester

Newton House - Gloucester

Worcester Parade - Gloucester

Chelsea Court - Gloucester

Care and support info


Video Case Studies
Press releases
How are we doing?
What our customers say
Customer involvement
Customer newsletters
Tender and contracts team


The PIES Pilot


Related links

 Homless Link Logo
Read news articles about our support services for single homeless people
Helping rough sleepers survive this Winter

Related documents