No job too small, no job too big
the home improvement agency help you?
What can we do for
Who is it for?
How can the Home Improvement Agency help
We can help with all kinds of improvements from
installing grab rails, building specially designed bathrooms to
getting your roof fixed.
We’ll visit you in your home to find out what your needs are and
provide free impartial advice on the adaptations, improvements and
the energy efficiency of your home. If you decide you’d like to use
our services further, which can include obtaining quotes from
reputable contractors and supervising the project, there will be a
10% fee on the cost of all works taken. (Please note. If you
decide to not use our services once
we’ve started any work, there will be a cancellation fee
Our advice is free but we do charge for the extra services we
can provide. This fee is used to support our services and allow us
to keep providing free advice to those who need it.
Don’t worry we’ll talk everything through with you, including
how it all works, timescales and the costs involved before you
commit yourself to any work.
We respect your right to privacy and want you to make informed
choices about improvements and adaptations to your home.
What can we do for you?
- We give free advice to homeowners about repairs and adaptations
to their home.
- We can help make your home safe, secure and more suitable for
your needs. This could mean you staying in your home and continuing
to live independently in your community.
Who is it for?
- Are you a homeowner and over 60?
Do you have:
- a disability or impairment or
- live on a low income?
Our service is aimed primarily at those who meet the above
criteria but we may be able to help you depending on your
circumstances. Visit our Case Studies to find out more about
the help we've provided to individuals.
How we operate - Our team
We are a small team operating on a not for profit
basis, dedicated to providing help and advice on how to repair or
adapt your home.
What happens when you get in touch with us?
When you get in touch with us we’ll arrange to come and visit
you in your home, we aim to come and see you within three weeks
from your initial enquiry. We’ll talk to you about what you’d like
to improve, see what other work we could do and explain the options
available and what funding might be available to help.
Once you’ve met with us and you’ve decided you’d like to go
ahead with any work to your home, we’ll come and see you again.
This time the visit will be a technical visit and depending on the
services you’d like to receive, this could include:
- measuring up and taking more detailed information for the work
- producing a work schedule
- producing the designs for the work to meet your needs
- help applying for any funding that might be available.
Once we’ve planned everything, if you’d like us to, we can
recommend or arrange for reliable and approved contractors to
provide estimated costs for the works.
We can work with the contractors throughout the whole process,
help with applications for planning or building approval and
supervising all works from start to finish – giving you peace of
We will only approve the works for payment once we’re happy with
it and you’re completely satisfied with all the work done.
If you’d like to talk to us and see how we could help, or point
you in the direction of someone who can help, please get in
0845 155 9022
With inclusive call packages, or mobile phones, it may be cheaper
0345 155 9022
Home Improvement Agency
2 Estuary Boulevard
Estuary Commerce Park