Transforming lives, Revitalising neighbourhoods

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Other networks/mobiles: 0345 111 0000

Riverside Home Improvement Agency

 

No job too small, no job too big

 

How can the home improvement agency help you?

What can we do for you?

Who is it for?

How we operate

Contact us

How can the Home Improvement Agency help you?

hia assessmentWe can help with all kinds of improvements from installing grab rails, building specially designed bathrooms to getting your roof fixed.

We’ll visit you in your home to find out what your needs are and provide free impartial advice on the adaptations, improvements and the energy efficiency of your home. If you decide you’d like to use our services further, which can include obtaining quotes from reputable contractors and supervising the project, there will be a 10% fee on the cost of all works taken. (Please note. If you decide to not use our services once we’ve started any work, there will be a cancellation fee payable.)

Our advice is free but we do charge for the extra services we can provide. This fee is used to support our services and allow us to keep providing free advice to those who need it.

Don’t worry we’ll talk everything through with you, including how it all works, timescales and the costs involved before you commit yourself to any work.

We respect your right to privacy and want you to make informed choices about improvements and adaptations to your home.

What can we do for you?

  • We give free advice to homeowners about repairs and adaptations to their home.
  • We can help make your home safe, secure and more suitable for your needs. This could mean you staying in your home and continuing to live independently in your community.

Who is it for?

  • Are you a homeowner and over 60?

Do you have:

  • a disability or impairment or
  • live on a low income?

Our service is aimed primarily at those who meet the above criteria but we may be able to help you depending on your circumstances. Visit our Case Studies to find out more about the help we've provided to individuals.

How we operate - Our team

HIA at workWe are a small team operating on a not for profit basis, dedicated to providing help and advice on how to repair or adapt your home.

What happens when you get in touch with us?

When you get in touch with us we’ll arrange to come and visit you in your home, we aim to come and see you within three weeks from your initial enquiry. We’ll talk to you about what you’d like to improve, see what other work we could do and explain the options available and what funding might be available to help.

Once you’ve met with us and you’ve decided you’d like to go ahead with any work to your home, we’ll come and see you again. This time the visit will be a technical visit and depending on the services you’d like to receive, this could include:

  • measuring up and taking more detailed information for the work required
  • producing a work schedule
  • producing the designs for the work to meet your needs
  • help applying for any funding that might be available.

Once we’ve planned everything, if you’d like us to, we can recommend or arrange for reliable and approved contractors to provide estimated costs for the works.

We can work with the contractors throughout the whole process, help with applications for planning or building approval and supervising all works from start to finish – giving you peace of mind.

We will only approve the works for payment once we’re happy with it and you’re completely satisfied with all the work done.

If you’d like to talk to us and see how we could help, or point you in the direction of someone who can help, please get in touch.

 Contact  Us                                      
             Phone
0845 155 9022
 
With inclusive call packages, or mobile phones, it may be cheaper to call
0345 155 9022
              Email
hia@riverside.org.uk
               Post
Riverside
Home Improvement Agency
2 Estuary Boulevard
Estuary Commerce Park
Speke
Liverpool
L24 8RF.

 

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