At Riverside we strive to continually improve the
services we provide to our customers.
We closely monitor our performance through a range of
approaches, to ensure we remain among the best social landlords in
We know that our tenants are the best people
to judge how good we are - so we aim to make sure they are as
informed and involved as possible with our activities.
The Financial statements provide important evidence
about how Riverside is responding and gives an indication of how
the Group is likely to fare over the coming months and years.
Annual Report 2012
Our Annual Report to tenants and
residents shows information on how we are doing and feedback from
customer surveys showing how our results compare to set targets