At Riverside we strive to continually improve
the services we provide to our customers.
We know that our tenants themselves are the
best people to judge how good we are - so we aim to make sure they
are as informed and involved as possible with our activities.
We closely monitor our performance through a range of
approaches, to ensure we remain among the best social landlords in
Annual Report 2012
Our Annual Report to tenants
and residents shows information on how we are doing and feedback
from customer surveys showing how our results compare to set
We produce reports for Cumbria, Riverside Home Ownership and
Riverside ECHG sheltered and supported.