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Debt advice

Back to Your money

We know that debt is overwhelming…

If you’re in debt, you need to take action quickly to stop the situation getting any worse.  It is vital that you contact us to let us know if you are, or expect to have problems paying your rent. It is also important that you gain independent advice to address the problem.

A Debt Advisor will help you to:

—    deal with any debt problems
—    help you to manage essential payments
—    advise you on priority debt and non-priority debts
—    negotiate with the people you owe money to (your creditors)
        on a reasonable repayment plan
—    carry out a benefit health check to maximise your income
—    advise you on the best way forward.

To access free, independent advice find your nearest Citizens Advice Bureau
and book an appointment.

Alternatively call the National Debtline on 0808 808 4000 for free, independent
advice (Lines are open Monday to Friday 9am-9pm or Saturdays 9.30am–1pm)
or visit their website.

Preparing to meet a Debt Advisor

Make a list of all the people you owe money to (your creditors) and how much you owe. Find the original loan agreement, or the last statement or bill you’ve been sent. If you’ve been sent court papers or letters that seem urgent, get help straight away. You’ll also need proof of the income that you’re getting, such as your pay slips or benefit statements.

Useful Tips

√  Do get professional advice

Χ  Don’t ignore the problem

√   Do make a list of everyone you owe money to and let them know that you are having problems

Χ  Don’t borrow more money to repay your debts

√   Do prioritise debts and pay these first