Back to Your money
Free help to claim Your Money
Every year £2.5 billion in benefits and
services lies unclaimed - claim it, it’s yours!
In your area, we offer a free welfare benefits
advice service. Advisors can visit you at home, meet in one of our
offices or they can speak to you over the telephone.
Who should speak to us?
— You’ve never had your
benefits checked
— You’re in arrears with your rent
— You’ve had a change of circumstances*
— You’re a new tenant
— You have any other questions
*this could be a bereavement, marriage,
divorce, redundancy, retirement,
loss of earnings, or a new baby
What you may be able to
claim
These are just some of the many unclaimed
benefits:
— Housing Benefit
— Council Tax Benefit
— Working Tax Credit
— Child Tax Credit
— Disability Living Allowance
— Carers Allowance
— Income Support
— Pension Guaranteed Credit
— Pension Savings Credit
To book an appointment with an advisor please
call the Riverside Customer Service Centre on 0845 111 0000 (Open
24 hours), or alternatively contact Tracy Jinks on 0151 298 3403 or
Keith Hutton on 0151 649 3509
You can also visit your local Citizens Advice
Bureau. To find your nearest office
visit their website.
Below shows a list of independent welfare
services that may also be of some
benefit to you.
Dovecot and
Deysbrook
Welfare Rights
17 Dovecot Parade
Liverpool
L14 9PH
Kensington
The Health Energy Advice Team (HEAT) is based on Durning Road,
Kensington. They provide free advice on many issues including;
Benefits and grants, heating bills, access to training and
employment and support for victims of domestic violence. Contact
HEAT:
72-74 Durning Road
Liverpool
L7 5NG
0151 2632620
The Springboard Project has been created to
help people who live in Kensington and Fairfield to find full-time,
part-time or voluntary work. Contact Project Officer, Rachel
Hayes, for help with CVs, applications and other
guidance.
1-5 Prescot Road
Liverpool
L7 0LA
0151 295 0801
Riverside Home Contents Insurance can explain
the benefits of Home Contents Insurance and make sure that tenants
have the right information and advice on how to get insured.
Funded by the Department of Work and Pensions, Lynne Davies and
Jackie Puleston are based at the Riverside Office on Prescot
Road. If you are a Riverside tenant, in a house, flat,
sheltered scheme or supported accommodation you can contact them
for more information. Lynne Davies 0151 285 1382, Jackie Puleston
0151 285 1384.
Local Solutions provides a range of services
including training advice, shopmobility, welfare rights advice and
carers’ support. Contact them at:
Mount Vernon Green
Hall Lane
Liverpool
L7 8TF
0151 709 0990
They have a large car park and are open from 9am-5pm Monday to
Friday.
Dream High is a local organisation that
supports people who have a dream of creating their own
business. Free business coaching is provided to people who
want to start their own enterprise or who have a current business
that would benefit. This assistance is provided by an
Enterprise Facilitator who is in turn helped by a large group of
local residents and business people. To find out more please
vist the Dream High website.
There are many local community organisations
and support groups in the L7 and L6 area. For more
information please contact Lisa Shearwood-Vingoe on 0151
2950801