About BCHBack to top
Riverside manages key worker accommodation at Birmingham Children’s Hospital. Anyone who works at Birmingham Children’s Hospital can apply for accommodation with Riverside: we offer licences single rooms in single-sex shared flats, available on long term lets of six months or more. The flats are ideally located on site in the centre of Birmingham: get in touch if you want to find out more about availability and costs.
In addition, Riverside manages office accommodation in W, H and B Blocks (more often known as Ladywood House), including all repairs and maintenance, cleaning and pest control.
How Do I?Back to top
We’re changing our services in line with government advice on Coronavirus. Please see our Coronavirus update page for the latest information.
Report a repair: Report it directly to the Riverside office either in person or on 0121 236 8382, or via email to [email protected]. In case of emergency, repairs can also be reported 24hrs a day to the Riverside customer service centre on 0345 111 0000.
Contact my Contracts Officer: Email [email protected], visit the Riverside office or call on 0121 236 8382.
Make a complaint, compliment or suggestion: Make any comments in person at the Riverside office or on 0121 236 8382. If you would like to email your comment, contact [email protected]: if your comment relates to a member of staff, please look in our “Meet the Team” section to find their line manager’s contact details.
Meet the teamBack to top
Ruth Service: Contracts Officer
Ruth is the first point of contact on site at Birmingham Children’s Hospital for all enquiries from management of licences for residents in the accommodation through to repairs, maintenance, cleaning and pest control within the offices of W, H and B Blocks. Ruth is supported by Sarah Gannon (Customer Service Assistant) and cleaners Henry Davis, Betty Price, Desmond Wright, Paula Doran and Aaron Thomas. Contact Ruth by email to [email protected]