Planned Investment Programme 2024/25

Investing in your homes is a key part of our promise to you as customers.

It’s vital we plan to invest in your buildings at the right time to maintain their condition and ensure they thrive for years to come.

On this page, you’ll find all the background about our Planned Investment Programme for 2024/25, how the programme works and, most importantly, how it affects the building that you live in. If your building is not on the schedule, no works are planned this year.

The schedule

Liverpool City Region

Scheme name and address	Description of Works	Phase
St Pauls, Wood Grange, Halewood, Liverpool, L26 0SY	Driveways (Relay subbase Flags)	Stage 2 (ends 04/11/24)
Aughton Park, Aughton, L39 4XP	Repaving Drives	Stage 2 (ends 04/11/24
St Marys Gardens, Upper Parliament Street, Toxteth, Liverpool, L8 1YY	Window Replacement	In Progress
St Marys Gardens, Upper Parliament Street, Toxteth, Liverpool, L8 1YY	Thermal Expansion Joint	Structural Engineer appointed
Swan Hey, Station Road, Maghull, L31 3HP	Curtain Walling Replacement	In progress
21 Greenheys Road, Toxteth, Liverpool, L8 0SX	Skylights Replacement	In Progress
30-32 Haigh Street, Liverpool, L3 8NP	Door replacement	Stage 1 (completed) Planning application submitted
51-53 Shaw Street, Liverpool, L6 1HL	Door replacement	Stage 1 (completed) Planning application submitted
156 Chatham Street, Liverpool, L7 7BA	Rear Window Replacement	Planning application submitted
Malvern Avenue, Ellesmere Port, S Wirral, CH65 5AF	Window Replacement	Stage 1 (completed) Procurement
Cromer Court, Alderley Road, Hoylake, CH47 2AU	Door replacement Mortar repairs	Planning application submitted
Kestrel Court, Hawkshead Street, Southport, Merseyside, PR9 9BS	Roof lining & downpipes	Validation
Cavendish Gardens, Devonshire Road, Liverpool, L8 3TH	Roof Replacement	Planning application submitted

Greater Manchester & Cheshire

Scheme name and address	Description of Works	Phase
Regents Court, Hulme, Manchester, M15	Door & Door Entry replacement	Stage 2 (ends 14/11/24)
St Andrews 3, Hulme, Manchester, M15	Door & Door Entry replacement	Stage 2 (ends 14/11/24)
St James Place, Hulme, Manchester, M15	Door & Door Entry replacement	Stage 2 (ends 14/11/24)
Royce Place, Hulme, Manchester, M15	Door & Door Entry replacement	Stage 2 (ends 14/11/24)
Park Mews, Hulme, Manchester, M15	Door & Door Entry replacement	Stage 2 (ends 14/11/24)
Elizabeth Court, Hulme, Manchester, M15	Door & Door Entry replacement	Stage 2 (ends 14/11/24)
St Georges 1, Hulme, Manchester, M15	Door & Door Entry replacement	Stage 2 (ends 14/11/24)
St Georges 2, Hulme, Manchester, M15	Door & Door Entry replacement	Stage 2 (ends 14/11/24)
Park View, Manchester, M9 5FF	Windows replacement Roofline works and downpipe replacement	Planning application submitted
125-127 Oldham Street, Manchester, M4 1LN	Door Replacement	Stage 3 completed
St Davids Court, Sherborne Street, Cheetham Hill, Manchester, M8 8ND	Window & Door Replacement	Planning application submitted
Woollam Place, Castlefield, Manchester, M3 4JJ	Replacement of quarry tiles in entrance ways	Stage 1 (ends 08/11/24)
Woollam Place, Castlefield, Manchester, M3 4JJ	Door & Door Entry Replacement	Planning application submitted

The Midlands

Scheme name and address	Description of Works	Phase
The Loom, 8 Elbow Lane, Leicester, LE1 4QL	Window, curtain walling and door replacement	Validation
Caudale Court, Gamston, NG2 6QN	Door and door entry replacement	Validation
Rutland House, 112 Carrington Street, Derby, DE1 2NH	Roof Terrace Refurbishment	Stage 2 (ended 23/10/24)

Our Future Planned Investment Programme

We have carried out a stock condition survey of the schemes we manage and have identified building components that we think need replacement in the near future. These components will be surveyed again closer to the time to check if they are in need of replacement. Our future planned investment programme is detailed below.

2025/26

Scheme name and address	Description of Works	Phase
Lace Court, Wellington Street, Long Eaton, NG10 4NQ	Window Replacement	Validation
33 St Johns Street, Wellingborough, Northants, NN8 4LG	Communal front door replacement	Validation
Kingfisher Court, Manchester Road, Southport, Merseyside, PR9 9BD	Balcony Refurbishment	Validation
Somerford House, Nicholas Road, L23 6TS	Roof Replacement, Mortar Repair & Communal window replacement	Planning permission
Montpellier House, Montpellier Crescent, Wallasey, CH45 9NF	Rood refurbishment	Planning permission

2026/27

Scheme name and address	Description of Works
Old Station Road, Syston, Leicester, LE7 1NT	Communal Front & Rear Door Replacement
Fleetwood Court, Leicester, LE2 1YN	Communal Front & Rear Door Replacement
Watergate Court, Watergate Lane, Leicester, LE3 2XQ	Communal Front and Rear Door Replacement
Conway Close, Nottingham, NG3 4FJ	Fencing Replacement
Hunter Court, Oliver Lyme Road, Prescot, Liverpool, L34 2UH	Window Replacement
The Garden House, High Street, Manchester, M4 1HQ	Window & Balcony Door Replacement
Fleetwood Court, Leicester, LE2 1YN	Window Replacement

2027/28

Scheme name and address	Description of Works
Chapel Moss, Ormskirk, L39 4XE	Window & Roof Replacement
Barnsdale Close, Derby Road, Loughborough, LE11 5AN	Window Replacement
Cromwell & Rubicon House, Regent Street, Northampton, NN1 2LA	Communal Front & Rear Door Replacement
Brookfield Court, Gorton, Manchester, M18 7EA	Window & Communal Door Replacement
Heathdale Manor, Heath Road, Bebington, CH63 7SN	Window & Door Replacement

What is a Planned Investment Programme?

A Planned Investment Programme is a plan to carry out essential repairs to your building. These works are often necessary to maintain the property’s condition. This may include:

Roof repairs or replacement
Window and door replacement
External wall repairs
Lift modernisation or replacement
Fire safety improvements

How do we decide what’s in the programme?

Riverside regularly carries out surveys on the buildings we own. We’ve assessed all our buildings to come up with this programme and prioritise jobs.

When will the work be carried out?

If your building is listed on the programme, it means we’re intending to do the work this year. However, it is not a guarantee. Some works, for example, may need planning permission which could mean they take longer to deliver. However, this is the clearest picture we’ve ever published of what planned investment works we’re intending to carry out and when.

How is it funded and why is it necessary?

Major works are typically funded through a combination of service charges and the building’s sinking fund – a pot customers pay into each year as part their tenancy agreement in anticipation that, like all buildings, it will need maintenance at some stage to preserve the building’s structure and appearance and comply with legal requirements.

Your Rights

Under Section 20 of the Landlord and Tenant Act 1985, you have the right to be informed about and consulted on major works when the estimated cost of the works for each leaseholder exceeds £250.

The Section 20 consultation process has two stages, with a possible third stage. These are:

Stage 1

We write to you about our plan to carry out works (known as a Notice of intention).
You have 30 days to send us your observations in writing.
We review and reply to customer observations and if appropriate, make changes to the proposal.
We invite contractors to bid to do the works.

Stage 2

We study the bids from interested contractors (including those where customers have nominated contractors and tenders have been obtained).
We write to you with a Notice of proposal which includes details of the proposed contractor(s), details of their proposal and the cost.
A summary of the written observations from customers about the proposals and our responses.
You have 30 days to send us any observations you have about the tenders in writing.

Stage 3

If we award the contract to the lowest-priced tender or to a contractor nominated by a customer, we will not consult you again. Otherwise, we enter the third stage:

Within 21 days of awarding the contract, we write to you with a ‘notice of award of contract’ which includes the reasons why we chose the successful contractor or details about when and where you can see these reasons, It also includes a summary of the written observations from customers about the tenders from Stage 2 and our responses.

Project phases

As the project progresses, we’ll update this web page to confirm the phase we’re currently in. Here is an explanation of the phases.

Not started – The project has not yet begun.
Validation – Riverside are preparing to commence on the programme.
Planning Application – Depending on the type of work or location/type of building, Riverside need to seek permission from the local authority prior to carrying out the proposed work.
Stage 1 – Stage 1 of the Section 20 consultation has been issued to customers.
Procurement – At this stage, our procurement team are in the process of selecting a suitable company or individual to carry out the specific works in line with our procurement policy. Our Assets Team will review all bids received from contractors and score them based on price and quality (this involves assessing how well a bidder’s proposal aligns with the procurement requirements and evaluating their ability to deliver good quality work).
Stage 2 – Stage 2 of the Section 20 consultation has been issued to customers.
Awarded – The works have been awarded to a contractor.
Stage 3 – If required, Stage 3 of the Section 20 consultation has been issued to customers.
Mobilisation – The awarded contractor is preparing and moving resources, personnel, and equipment to the project site in readiness for the start of work.
In progress – The works are in progress.
Completed – The works have been completed and inspected by Riverside.

Riverside

Homeowners