Money advice

Universal Credit


What is Universal Credit and how it can affect you?

The government is in the process of rolling out massive changes to welfare benefits which will affect the money you receive so it’s important you’re prepared. It also means that you will be responsible for paying your rent, rather than the local council paying Riverside. By the end of 2020 Universal credit will replace:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Child Tax Credit
  • Working Tax Credit
  • Housing Benefit
  • Budgeting Loans

If you’re already on benefits or you are thinking about applying for benefits in the future then it is important you know what this means.

Some people might have even started on Universal Credit. If you find out you are moving to Universal Credit, let us know as soon as you can. We can help you set up the right payments so you have control of your money and get all of the correct help and advice you need so you don’t fall into debt.

Universal Credit

What is Universal Credit?

Universal Credit is a monthly payment to people of working age who are on a low income or out of work.

The reason it has been set up is to make it easier to receive benefits whatever your situation, especially if circumstances change.

For example if you are unemployed and get a small part-time job, your benefits won’t just stop. Instead, your Universal Credit will go down as your earnings go up.

It also means you don’t have to swap from benefit to benefit to suit your situation so it saves a lot of time and worry! You won’t be taxed on your Universal Credit money either.

Still not sure? Here’s a simple video from the Government to explain the process a little bit more.

Can I get Universal Credit?

If you are thinking about making a new benefit claim, it is likely you will be put on Universal Credit. To make a claim you have to:

  • Be 18 or over
  • Live in the UK
  • Not be in education
  • Be under the Pension Credit age
  • Have less than £16,000 savings in your name

How much Universal Credit will I get?

This depends on what your income is. Universal Credit is means-tested so they will assess how much you earn from your job (if any) and if you have any savings. If you have savings of more than £6,000 this will count as a monthly income and they will calculate that before they work out how much Universal Credit to give you.

What if I’m already on benefits?

For now, Universal Credit mostly only affects new benefit claims such as people losing their jobs. If you’re already getting Job Seeker’s Allowance or Housing Benefit you probably haven’t been moved over yet. It is slowly being rolled out over the next few years, so don’t worry you’ll be told by your Job Centre in advance when this will happen and exactly what you will need to do.

What happens when I do move to Universal Credit?

  1. You need to be online – you make your claim and check your payments and updates online.
  1. You need a bank account – your payment will be made into a bank account. See our ‘How to open a bank account’ page for a step by step guide.
  1. You need to pay your rent directly to us unlike before, the government will no longer pay your rent to your landlord. Instead they will pay the money straight into your bank account and you will be responsible for paying your rent.

We suggest setting up a Direct Debit payment to us for the day your Universal Credit payment arrives in your account. That way you don’t need to remember to pay or worry about how much you have left for other things.

We can set this up for you, all you have to do is contact us. If you need further assistance our Money Advice Team are on hand to help customers make the move to Universal Credit without stress and the worry.  

You can also take a look at our benefit advice page which includes a benefits calculator to help you work out your entitlements. 

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