Managed services

We work with local councils and service providers to offer a range of services across the country.

Childwall Valley Estate Management Board (EMB)


About us

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The EMB is directed by tenants and residents from the Hartsbourne estate who delegate duties to staff to carry out housing management duties. Tenants voted the EMB back in to manage their estate in November 2011.  The board and staff are working hard to ensure high standards are achieved and Childwall Valley continues to be a good, positive place to live. With 588 properties, a close working relationship between tenants and their landlord Riverside is a must. The EMB receive allowances to manage and deliver the following services:

  • Repairs
  • Voids and lettings
  • Income Management
  • Anti social behaviour
  • An office on the estate providing local access for tenants

The EMB and Riverside work together on community involvement and issues that could affect tenants such as welfare reform, money matters, training and employment support and developing our community garden walled project.

Tenancy Management Information

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The EMB Housing Officer discusses the importance of the tenancy agreement during sign up when tenants receive the keys to their new home.  Home visits are also arranged to ensure tenancies are running smoothly and the tenant has settled in well. 

Each new tenant receives a copy of the EMBs Tenants Handbook which has lots of useful information about the Estate Management Board. Staff are available to discuss any tenancy issues, such as adding on new household members, or name changes if an occupant has left, married or passed away; or if you are having neighbour problems, or suffering harassment or domestic violence.

The team work closely with partner agencies, Merseyside Police and Merseyside Fire and Rescue Service to support tenants that need it and educate local primary school children about the consequences of anti social behaviour. A mischief play before Halloween took place at Gateacre Comprehensive and the EMB funded a prize for the winning primary school to have a trip to Blackpool. 

The EMB also takes the lead in organising an annual community day where everyone is invited to get to know one another and have a good time. The Housing Officer organises the neighbourhood walkabouts, which takes place with residents, local Councillors, Police Officers staff and board members to provide an opportunity to improve any issues or make suggestions to improve  the service delivery in the area.

Childwall Valley EMB Board

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Prior to stock transfer to Lee Valley Housing Association, then later Riverside; the tenants and residents were not happy with their estate.  The repair service was very limited resulting in properties in poor condition on an estate where no one wanted to live; which then attracted vandals and an increase in anti-social behaviour.

A community group known as HADCA, Hartsbourne and District Community Association told the Council they were not happy with the service they received and that they could do better themselves!  So in their own time they spent the next 2 years training on managing a housing estate.  HADCA then asked tenants for their vote of confidence and they won!  In April 2000 Childwall Valley Estate Management Board was formed.  Four members of HADCA are still fully involved today. For information on our location visit `contact us` and for directions to the EMB Office visit `Find Us`

Childwall Valley EMB Board

  • Joan Minard  – tenant member.  Joan has been a committee member since 1998 and was elected chair of the board in 2009. Joan also attends other Riverside board meetings
  • Anne Geraghty – homeowner member since 1998 and elected secretary in 2009
  • Karen Perrin – tenant board member since 2003
  • Mary Parker – tenant board member. Mary has been a committee member since 2010 and was nominated Vice Chair 2012
  • George Murphy – tenant board member since 2011
  • Marge Grumley – homeowner member
  • Billy McNally – tenant board member elected June 2013
  • Teresa Edwards – tenant board member elected Sept 2014

Local Labour Councillors

  • Pauline Walton
  • Janet Kent
  • Claire Glare
  • Eddie Geraghty – home owner member since 1998 was a board member now observer
  • Elise Watson – Riverside nominee


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Winter 2015

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