Make a difference

You can make a difference to our service and make a difference for the better in your homes. Find out how you can get involved.

Are you interested in having a say about the services you receive from Riverside?

If the answer is yes there a number of ways of doing this in your local area and across the country. 

 

  

Customer Panel

You can have your say when Riverside is asking customers what they think simply by joining our Customer Panel. This is an online only panel. Find out more about how to join.

Forums and Group

If you would like get involved in discussions with other customers then you may want to join your local forum or consider standing for Riverside Customer Voice. Customer Voice is the main route for Riverside to consult with customers.  They influence our policies, make us accountable through co-regulation and scrutiny.

Customer Inspectors

If you prefer investigating things then being a Customer Inspector could be the role for you! Our inspectors carry out up to two or three inspections per year. They go out to properties or schemes and check that services have been carried out to the quality you would expect. If you would like to join a tenant inspector group then register your interest.

Local Activities

Across the country in Riverside’s neighbourhoods there are activities going on that you can join in with. There are community customer meetings, customer feedback sessions and local scrutiny exercises and much more. If you want to get involved but want to start at your local level let us know here.

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