Make a difference

You can make a difference to our service and make a difference for the better in your homes. Find out how you can get involved.

Customer Panel


Help us improve the service we deliver

We want to know your opinion on the services we provide to you and how you think we could improve. Our online customer panel is a way for us to get this feedback from you on a regular basis through online surveys.

All surveys you participate in will be fed back directly to the Tenant and Resident Federation Executive, who represent all our customers. They are involved in the decision-making process to improve the services we deliver.  The results will also be shared with staff and may be used as supporting evidence for external use, for example our housing regulator. Feedback is treat as confidential. 

Flexible and at a time that suits you

You will have the flexibility to complete these surveys from your own home at a time that suits you. There is no pressure to get involved in every survey, you decide which ones you want to participate in.

How to sign-up to the Customer Panel

Register your details today and wait for the first survey to appear in your mailbox.


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