Make a difference

You can make a difference to our service and make a difference for the better in your homes. Find out how you can get involved.

The Federation Scrutiny Panel


The Federation Scrutiny Panel

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What is the Federation Scrutiny Panel?

The Federation Scrutiny Panel (known as the FSP) is a group of trained customers who check Riverside’s performance to ensure you are getting the service you are entitled to. They are independent and hold Riverside to account in terms of the services provided to you and your neighbours. The FSP support local scrutiny groups who are working in your area.

How do I join a Scrutiny Panel?

If you would like to learn more about your Federation Scrutiny Panel and think that you have the skills to investigate our services and produce recommendations for improvement, then register your interest here.

National Scrutiny Panel



Federation Scrutiny Panel Minutes

Divisional Reports

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Liverpool City Region


South & Central

Riverside Care and Support

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