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Keys to Succeed – NSAP

What you will find at the accommodation

How the service works

The Crossings provides supported accommodation for people who have previously slept rough, including those referred from the Everyone In programme. Residents live in their own accommodation and hold an Assured Shorthold Tenancy, while receiving structured support to help them rebuild independence and stability.

Each client is supported by a dedicated Support Worker and follows a tailored support plan based on their individual needs. Support focuses on practical life skills such as budgeting, paying bills, managing debts, and maintaining a tenancy. Staff also help residents access the right benefits, register with health services, and connect with training, employment, and other support agencies.

Staffing at the service includes:

  • A Manager on site two days a week, with telephone support three days a week (9am–5pm)
  • One Support Worker on shift between 8am–5pm, five days a week

Referrals to the service are made via Hull Generic Floating Support.

How this service is different

The Crossings combines independent living with intensive, personalised support, helping people with experience of rough sleeping to maintain their tenancy and take clear steps toward long-term, independent housing. 

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