High rise buildings

The Building Safety Regulator (BSR) was created under the Building Safety Act 2022 to help keep people safe in their homes.

You can learn more about the BSR in their ‘Your Home, Your Safety’ campaign

• Every high-rise building must be registered with the BSR.
• If we’re the Principal Accountable Person for your building, we’re responsible for doing this.
• You can check your building’s registration on the government website.

You know your building better than anyone. That’s why it’s important for you to have a voice in building safety matters. We work together with residents to produce resident engagement plans which explain:

• what information we’ll provide you with and ask you about
• how you can raise queries or complaints relating to building safety
• how we’ll collect and take your opinions and feedback on board
• who the Principal Accountable Person is and if there are any Accountable Persons (find out more about what these roles mean)
• the name of your Building Safety Manager and how to contact them.

You can find out more in our Building Safety Customer Engagement Strategy.

It’s important that you are safe – and feel safe – in your home. Sharing key information plays an important part in that process. Here’s the kind of information you can access and how to get it:

• This certificate, which is issued by the BSR, shows that your building meets their safety standards.
• There are thousands of high-rise buildings and the BSR is working through BAC applications in stages. They’ll let us know when it’s time to apply and we’ll let you know as soon as your building’s certificate is ready and how to apply for a copy.
• Find out more about BACs here.

• Your front door is more than just an entrance — it’s a vital barrier that helps stop fire and smoke from spreading.
• Since January 2023, we’ve been required, by law, to carry out annual checks of flat front doors (on all buildings over 11 metres, or five storeys) to make sure they’re working properly and meet safety standards.
• When we come to check your front door each year, please make sure you give us access.
• Find out why these checks matter and what’s involved here.

• If someone in your household might need help to get out in an emergency — for example, because of a disability or mobility issue — it’s important that you let us know so that we can help make sure the right support is in place.
• Find out more about who might need support and how we can help.

Keeping buildings safe is a shared responsibility and the BSR is clear about what residents need to do:

• Do not damage, remove or interfere with any of the safety features in your home or in the communal areas, such as fire doors, signage, sprinklers or smoke detectors.

• Do not create or increase risk of fire spread or structural failure.
• Give us information we ask for so we can carry out our duties and manage any safety risks in your building.
• Allow us access to your flat for safety checks or work.

Building control approval is an important check that helps make sure building work is done safely and to the right standards. It looks at things like structure, fire safety, accessibility and energy efficiency. For high-rise buildings, this approval is managed by the Building Safety Regulator (BSR).

The kind of work we need to get approval for includes:

• Removing or replacing cladding, or carrying out other work to the outside walls.
• Making major changes to the structure of the building, such as an extension or conversion.
• Refurbishment work that affects fire safety systems, escape routes or compartmentation, which helps slow the spread of fire between flats and shared areas.
• Installing or changing fire safety features, such as sprinklers, fire alarms or emergency lighting.

If you would like to read more, you can find further information about building control approval for high-rise projects here on the government website.

These new summaries provide lots of useful information about your building and how we keep you safe. They include details of:

• who is responsible for building safety
• what you should do in the unlikely event of a fire
• the main fire safety measures in the building
• any action identified at the most recent fire risk assessment
• what you can do to help keep the building safe
• how to report safety concerns or complaints
• useful contact details.