We have recently created a ‘Derby Partnership Panel’ designed to provide a forum for our tenants to work in partnership with Riverside staff, Board members and other partners to secure high quality services, value for money and continuous improvements.
To get in touch with the Assets Team you can email pfi.asset@riverside.org.uk.
Derby PFI project has had a hugely positive impact on the areas of regeneration, in particular Spondon, Alvaston and Chaddesden. The quality of the homes developed are to an exceptional standard and our tenants provide very positive feedback.
Due to the financial penalties associated with the contract and the potential risk to Riverside, service delivery is monitored closely by its dedicated Assistant Manager.
Mohammed has responsibility for the delivery of the Asset Services within the PFI, this includes the performance of our Partners working on the PFI properties. Mohammed’s team is responsible for the management of the Responsive Repairs, Voids, Compliance, Programmed and Cyclical works.
Mohammed is supported by our partners Evolve, Jonathan Hogan (Continuous Improvement Manager, Planned and Cyclical Works) and Luke Morton (Trainee Asset Officer, Delivery and Performance).
Estate walkabouts give residents the opportunity to advise their Housing Officer of estate issues and point out particular problem areas. They are vital to help us understand the concerns of local residents and to address them, so get in touch if you would like to help improve your neighbourhood.
Walkabouts will be held on the following dates and times: