13 November 2026

Microsoft outage

Riverside news News article

  • The global Microsoft outage has impacted some of our services, including email and online forms.
  • If you've emailed us, please bear with us whilst Microsoft resolves the ongoing issue.
  • If you need to contact us urgently, please call 0345 111 0000 or 0300 123 9966.
  • If you have an emergency repair, please call to report it.
  • Our phone lines will be very busy and it may take longer than usual to get through. We know this is frustrating and are sorry if you have to wait.
  • This isn't a security issue and no customer information has been affected.