The Riverside Group | Social Housing

Emergency-only services from 13–16 June

We're upgrading our services from Friday 13 June to Monday 16 June. During this period, only emergency issues — such as burst pipes, antisocial behaviour, or safeguarding concerns should be reported. My Riverside will be unavailable during the upgrade, but planned repairs and automated payments will continue without disruption. These upgrades are part of Riverside's efforts to merge with One Housing Group and enhance service efficiency for all customers.

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Healthy homes

Watch our latest videos and find out tips to keep your home safe and warm throughout the year.

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From affordable home ownership, to great value rent, to added community and wellbeing.

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Are you a former One Housing Customer?

Whilst we are continuing to bring all our services together, if you are looking to manage your home, please head over to our dedicated website so we can get you the right information and help you need.

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Help with Universal Credit

You may soon be moving to Universal Credit from Housing Benefits or Child Tax Credits. Find out all you need to know here.

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Tenant Satisfaction Measures

We’ve published our latest Tenant Satisfaction Measures (TSMs) – the new measure of how social landlords in England are doing at providing good quality homes and services for customers