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Meet our new Chief Customer Officer
Riverside is pleased to announce the appointment of Liz Fairburn as Chief Customer Officer, following the retirement of our former Executive Director Patrick New.
Read moreReflections on my mentoring journey
It’s been an eye-opening process, one that’s helped me take a step back and consider not only my career but my life as a whole.
Read moreSupporting our customers to fly high with Barclays Digital Wings
Riverside is excited to announce a new partnership with The Barclays Digital Eagles to provide an innovative online platform to help our customers improve their digital skills. The Barclays Digital Wings portal has over 75 courses available, covering an array of topics that are designed to give people practical digital skills in bite sized chunks.
Read moreOver 3,000 homes to benefit from energy efficiency upgrades
Following a successful bid, Riverside will to be able to deliver energy efficiency upgrades to over 3,000 homes.
Read moreRiverside Customer Voice dissolved at AGM
Members of the Riverside Customer Voice (RCV) have voted to dissolve the entity, paving the way for the creation of a new customer influence and accountability framework, designed to give customers more opportunities than ever before to influence our services and make them better. The decision was taken at the Annual General Meeting of RCV
Read moreFantastic response to engagement survey
3821 people have responded to the Resident and Customer Task and Finish Group’s recent survey on customer engagement opportunities at Riverside. The group thank all of you for taking the time to fill it in. The survey – designed by customers, for customers – was sent out in January via email and by post and
Read moreRiverside welcomes MP to see vital community projects at work in The Oval Centre
Josh MacAlister MP was welcomed to the Oval Centre community space in the heart of the Salterbeck estate in Workington to see the initiatives run there by Riverside.
Read moreLondon Scrutiny Panel Report
The Riverside London (One Housing) Residents Scrutiny Panel have completed their report on the Resident Voice inspection and here are their findings: Thank you to everyone who returned our survey about this. It provided the evidence needed to see what Riverside needs to do to involve more residents. We asked you how One Housing was
Read moreRiverside and Bellway London hold topping-out ceremony at regeneration project in Lambeth
A topping-out ceremony has been held to mark a key milestone at a regeneration project in Lambeth that will create a community of more than 400 new homes. The event took place on Friday 7 February at Arbour Square, the 441-home development which is a joint venture between social housing provider The Riverside Group and
Read moreHome is where the heart is: Riverside customer turned apprentice wins national award
A Riverside customer who joined our Evolve maintenance team has been named Apprentice of the Year at the National Housing Maintenance Forum (NHMF) Best Practice Awards. Callum Abdallah, who lives in Liverpool, first discovered his interest for all things electrical while watching our Evolve operatives at work in his home. He was determined to pursue
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