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Hunt for Riverside Scotland’s new Managing Director begins as Diana MacLean steps down
Riverside Scotland’s Managing Director, Diana MacLean, is set to step down from the organisation after four years in role.
Read moreScam awareness in focus
With malware attacks, cyber security and data safety in the news – it’s vital we’re all scam aware. So, we’ve compiled a list of official advice resources which you may find helpful. Citizens Advice bureau provide a range of helpful advice The Government’s Stop, Think Fraud campaign – also provides help on staying ahead of
Read moreMeet our new Chief Customer Officer
Riverside is pleased to announce the appointment of Liz Fairburn as Chief Customer Officer, following the retirement of our former Executive Director Patrick New.
Read moreReflections on my mentoring journey
It’s been an eye-opening process, one that’s helped me take a step back and consider not only my career but my life as a whole.
Read moreSupporting our customers to fly high with Barclays Digital Wings
Riverside is excited to announce a new partnership with The Barclays Digital Eagles to provide an innovative online platform to help our customers improve their digital skills. The Barclays Digital Wings portal has over 75 courses available, covering an array of topics that are designed to give people practical digital skills in bite sized chunks.
Read moreOver 3,000 homes to benefit from energy efficiency upgrades
Following a successful bid, Riverside will to be able to deliver energy efficiency upgrades to over 3,000 homes.
Read moreRiverside Customer Voice dissolved at AGM
Members of the Riverside Customer Voice (RCV) have voted to dissolve the entity, paving the way for the creation of a new customer influence and accountability framework, designed to give customers more opportunities than ever before to influence our services and make them better. The decision was taken at the Annual General Meeting of RCV
Read moreFantastic response to engagement survey
3821 people have responded to the Resident and Customer Task and Finish Group’s recent survey on customer engagement opportunities at Riverside. The group thank all of you for taking the time to fill it in. The survey – designed by customers, for customers – was sent out in January via email and by post and
Read moreRiverside welcomes MP to see vital community projects at work in The Oval Centre
Josh MacAlister MP was welcomed to the Oval Centre community space in the heart of the Salterbeck estate in Workington to see the initiatives run there by Riverside.
Read moreLondon Scrutiny Panel Report
The Riverside London (One Housing) Residents Scrutiny Panel have completed their report on the Resident Voice inspection and here are their findings: Thank you to everyone who returned our survey about this. It provided the evidence needed to see what Riverside needs to do to involve more residents. We asked you how One Housing was
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