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Ending your tenancy

Find out how to give notice and what you need to do before leaving your home.

Are you up to date with your rent payments?

If you’re struggling to make payments, we want to help before things get on top of you.

Get in touch and we could help you:

  • Access benefits and support services
  • Set up a payment plan
  • Borrow or save money
  • Put you in contact with someone who can help

Get help with rent

Have you carried out all your repairs?

Before you leave your home make sure there are no outstanding repairs that you are responsible for. If any repairs are left outstanding then we will recharge you for the cost of the repairs.

When you give us full notice as per your tenancy agreement we will come and inspect your home and advise on what needs to be repaired by you and what will be repaired by us. For example, changing a door or window lock due to lost keys.

Book a home inspection Download the app

Moving home

Have you let everyone know you are moving?

Moving house is a busy time. Here are some people you may need to tell that you are moving out:

  • If you receive Housing Benefit or Universal Credit, let them know about the change
  • Tell the gas, electric, water, and phone companies
  • Tell us who supplies your gas and electric so we can let the new tenant know
  • Ask Royal Mail to forward post to your new address (there is a fee for this service)
Moving checklist

Tick off these tasks before you leave:

  • Notify Housing Benefit or Universal Credit
  • Contact gas, electric, water, and phone providers
  • Give us details of your gas and electric suppliers
  • Arrange Royal Mail post forwarding
  • Cancel or update any subscriptions
  • Update your address with your bank and employer
  • Inform your GP and dentist
  • Update your driving licence and car insurance
  • Redirect deliveries or online orders

Ready to complete your notice?

Make sure you’ve checked your rent, repairs, and notified everyone before submitting your notice. 

Submit your notice