Repairs

We know that giving you a quality and efficient repairs service is very important to you. It's also important to us. Here's an overview of what's on offer.

Report a repair

Need to get in touch to tell us about a problem in your home?

Video calling – our new way to help

Sometimes, it’s not easy to explain a problem in your home over the phone – it’s much easier to show someone. Video calling will help us diagnose and solve your issues faster.

Condensation, damp and mould

Find out how to tackle water related problems in your home.

Boiler maintenance

Get the most from your boiler and find out how to fix common issues.

How to guides

Watch videos on how to solve problems that don’t need a callout.

Our repairs policies

Find out more about what you can expect from us.

Our maintenance programme

Find about our planned maintenance work from kitchens and bathrooms to doors and windows.

Aids & adaptations

Get the help you need at home to make you feel more comfortable and Secure.

Retrofit: energy efficiency in our homes

Find out about our programme to improve the energy efficiency of our homes.

Pest control in your home

Find out how to tackle problems with unwanted animal visitors.

Disrepair claims

Find out about Claims Management Companies and the risks involved with signing up to them.

Grounds maintenance

We are committed to looking after your outdoor spaces, which is why we offer grounds maintenance services for all the grassed areas around our properties and estates.

Repairs

You will need the following details to report a nuisance: