Your community

We have gathered information to support our customers and the communities they live in with challenges they face. This page provides information on the support available in your community, including cost-of-living support, and our Local Offer to you.

Our Local Offers provide feedback to customers on the plan developed for their area following a survey.

We have also gathered information together on some extra support services available to you in your local area to give you that extra support you need as we know times are tough.

Each one contains information on food support services, help to get online, debt support services, available grants and much more.

Take a look at the Local Offer and Support Directories for your area below to see what’s on offer in your community or near you.

North

Do you live in Cumbria, Rochdale, Hull or Cheshire East?

Take a look at your local offer and support directories below:

Local offers

Support Directories

Local newsletters

  • North Bransholme – April 2024 Download
  • Salterbeck, Workington Annual Update – April 2024 Download

Liverpool City Region

Do you live in Liverpool, Wirral, Sefton, St Helens, Knowsley or Halton?

Take a look at your local offer and support directories below:

Local offers

Support Directories

Local newsletters

  • Murdishaw, Runcorn Annual Update – February 2024 Download
  • North Liverpool, Annual Update – March 2024. Download
  • Peel Road, Sefton Annual Update – May 2024 Download
  • Kingsheath Avenue, Liverpool East - June 2024 Download

South & Central

Do you live in Leicester, Stoke or Thanet?

Take a look at your local offer and support directories below:

Local offers

Support Directories

Local newsletters

  • Margate, Thanet Update – February 2024 Download