Simon Mead House Ashford


Working with Porchlight to deliver Kent Homeless Connect, we provide accommodation and support at Simon Mead House which offers a stable home, focuses on customers’ strengths and empowers them to take the next step towards independence and break the cycle of homelessness.

Simon Mead House provides support and accommodation to vulnerable homeless adults aged 18 and over, with complex support needs, e.g., mental health, substance misuse, trauma, who are rough sleeping, homeless, at risk of homelessness or impacted by homelessness.

Mental Health Support

From referral, our experienced Coaches will:

  • Support customers to access services within the community and lead a healthier, more independent life (e.g. Doctors, drug/alcohol services, training and education etc.)
  • Work with them to identify what their skills, passions and interests are and how we can make the most of these to increase their independence
  • Explore move-on accommodation options with them, developing a resettlement plan from day one.
  • Develop a support plan with customers that makes the most of their strengths, sets out aspirations and enables us to best support them to be achieved

Facilities and Services:

Our experienced Coaches provide:

  • Floating support for people who have accommodation, but are at risk of homelessness
  • Supported accommodation for people who are currently homeless, with complex needs and need accommodation and support
  • Outreach support for people who are rough sleeping and need  immediate routes away from homelessness 

At our supported accommodation service at Simon Mead House, you will find:

  • Fully furnished single rooms with shared kitchen and bathroom facilities laundry room and communal lounge, disability access available
  • 24-hour staff cover 7-days a week with CCTV and secure door entry system
  • One to one support and tailored support plans built around your strengths and aspirations
  • A full timetable of activities to get involved in, from practical life skills sessions, to activities focussed on mindfulness, to hobbies and cultural events.
  • Advice on move-on and resettlement options.

How it works

All referrals are made through Kent Homeless Connect, which you can access directly or via your Local Authority.

We’ll help you find appropriate move-on accommodation via Local Authority, private landlords or specialist longer term supported accommodation once you’re ready, with six months follow-on support.

Why we are different

More than housing – we empower our customers to take more control in all areas of their lives in order to maximise independence. Our customers will already have many of the skills and strengths required to recover from homelessness and lead a more independent life. Our Coaches’ will therefore support customers to develop these strengths and achieve their aspirations.

Criteria for applications

Kent Homeless Connect supports vulnerable homeless adults who meet all of the below criteria:

  • aged 18 and over;
  • are residing in Kent;
  • with complex support needs, e.g., mental health, substance misuse, trauma;
  • who are currently:
    • rough sleeping
    • homeless
    • at risk of homelessness; or
    • impacted by homelessness.

For more information

If you would like to make a referral to Kent Homeless Connect, you can either:

  • Fill in the online form on the Kent Homeless Connect website
  • Call the 24-hour helpline on 0800 567 7699
  • Approach your Local Authority requesting a referral.

If you would like general information about what’s going on at Simon Mead House, please contact us by telephone: 01233 639402

Simon Mead House, Simons Avenue, Ashford, Kent, TN235BH