We’re pleased to confirm that the essential upgrade to our IT systems is now complete.

If you’re a former One Housing Group customer and are waiting for an activation email to sign up to My Riverside, that should be coming to you soon.

Because we had to run an “emergencies-only” service over the weekend, we are seeing high volumes of calls. So, if you do have a non-emergency issue to report – and you already have an account – why not try reporting it online via My Riverside?

Finally, thank you so much for your patience over the weekend and with the higher than usual waiting times this week. We had a low number of calls of the weekend which helped us to finalise this huge project effectively. We expect call waiting times to normalise soon.

Veterans services

We are committed to supporting veterans facing homelessness and our services have been developed and driven by staff who have served in the Armed Forces.

Veterans supported housing

Riverside specialist veteran's supported accommodation centres are a leading part of Riverside’s practical commitment to former Armed Forces personnel.

Op FORTITUDE

Op FORTITUDE is the pathway for veterans at risk of or experiencing homelessness into supported housing or to keep them in their current home.

Support our campaign for Veterans services

In the United Kingdom we are facing a crisis and the significant risk of collapse of specialist housing for homeless veterans across Britain. With our partners at Launchpad, Alabare and Stoll we are campaigning for government to safeguard much-needed specialist supported housing services for British veterans.

Veterans services

Veterans supported housing

Op FORTITUDE

Support our campaign for Veterans services

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