Veterans Support for veterans facing homelessness is a key element of Riverside Care and Support services. The Beacon and Mike Jackson House specialist veterans supported accommodation centres are a leading part of Riverside’s practical commitment to veterans, with a further two new centres being built over the next year. Key to these housing services are support around employment, training and wellbeing, as well as resettling back into mainstream housing.
We have a unique understanding of veterans’ needs, as our services have been developed by staff, who themselves have served in the Armed Forces, giving our services a targeted approach which is highly successful at working with ex-service personnel. This is yet another example of Riverside’s belief in our customers, who are “experts by experience” being pivotal to the design of our effective services.
Since our telephone housing advice service, SPACES, was established in 2000, we have helped around 13,000 homeless ex-servicemen and women. This provides tailored, specialist support for the unique issues veterans’ face. Crucially this housing advice includes support for currently serving personnel, who are at risk of homeless once they are discharged.
Another Riverside Housing Advice service is also located within the Military Correctional and Training Centre in Colchester. Our work is underpinned by our membership of the nationally-recognised Confederation of Service Charities (Cobseo) This reinforces of our level of commitment and expertise in supporting veterans. Our aim is to facilitate the successful transition to civilian life, of each and every single veteran we work with.