Supported housing

We offer both accommodation and support designed to meet the needs of particular customers, such as those with mental health or addiction issues.

Supported housing services and schemes

Our supported housing services and schemes combine accommodation with support. They are designed to meet the needs of particular groups, such as people with mental health issues, learning or physical disabilities, addiction issues, people at risk of domestic violence, teenage parents or ex-offenders.

Some schemes and services are designed for people who need support to live independently. Others are short-term and designed to help people acquire the emotional and practical skills needed to move on into more mainstream housing.

Supported housing services

The support given to people depends on their needs. It can include:

  • Access to treatment services for alcohol, drug or health problems.
  • Help with getting benefits.
  • Developing independent living skills, such as budgeting and cooking.
  • Increasing physical and mental wellbeing, including the ability to cope in a crisis.
  • Encouragement to reconnect with family and friends, or develop new social networks.
  • Assistance in taking up education, training and employment opportunities.

Psychologically-Informed Environments
Core to the delivery of our great services, is the development of our psychologically informed environments and services, known as PIEs. This approach:

  • Increases positive behaviour by increasing self-worth, esteem, belief and hope.
  • Reducing challenging or aggressive conduct.
  • Ensures customers stay in our support longer by reducing abandonments and evictions.
  • Achieves the most positive outcome for each person as they identify their own goal or ambition, and direct how they would like to use our support in order to achieve that outcome.