Improvement & repairs

Need to get in touch to tell us about a problem in your home?

Report a repair

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Find out about the latest updates and changes to our services on our live service update page.

Is it an emergency?
Call us immediately on 0345 111 0000
If you’re not sure, find out what we class as an emergency here.

Want to report a non-emergency repair?
The quickest and easiest way to report a repair is via our app. Simply search for “My Riverside” on your app store to get started. You can also click on the button at the top of the page to use the web-version of My Riverside.

Need to report a communal repair?
You can do this by filling out our simple form here.