Repairs

We are committed to looking after your outdoor spaces, which is why we offer grounds maintenance services for all the grassed areas around our properties and estates.

Grounds maintenance

Print

We are committed to looking after your outdoor spaces, which is why we offer grounds maintenance services for all the grassed areas around our properties and estates.

This can either be carried out by our in-house team or an external contractor.

In-House Grounds Maintenance

Some customers receive grounds maintenance from our in-house Environmental Services team. Visit schedules for these customers vary from 6, 12 to 19 visits per annum, with daily activities, such as weed clearing, litter picking and bin emptying, being carried out Monday to Friday.

In-house grounds maintenance is split into 4 programmes with the following services provided:

  • Spring: Weed spraying, light pruning and grass cutting (as required).
  • Summer: Weed spraying, light shrub and hedge pruning and grass cutting.
  • Autumn: Weed spraying, light shrub and hedge pruning, grass cutting, and leaf fall removal.
  • Winter: Weed spraying, hard shrub and hedge pruning and leaf fall and moss removal.

Contracted Grounds Maintenance

Some customers receive grounds maintenance from our trusted contractors, including Tivoli, Groundscapes, Grounds Care and John O’Connor. They will carry out approximately 19 visits per year, taking place twice per month between April to October, and monthly during November to March.

Services provided by our contractors include:

  • Litter and leaf clearance.
  • Weed, moss and debris removal including external paths, car parks and other hard standing communal areas.
  • Grass cutting, ensuring all edges are clean and tidy (during growing season this will be ‘cut and drop’)
  • Regular pruning of plants, hedges and shrubs throughout the year and a hard winter prune and cutback. Consideration must be given to nesting birds between March and August.

Further Support

If you are unsure who your grounds maintenance contractor is, and would like to know, please contact our customer service centre at 0345 111 0000.

It’s important to us that you are happy with the services we provide for you, if you would like to offer any feedback on our grounds maintenance services, please just get in touch.