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World AIDS Day 2024: Reflecting on progress and challenges in the UK
Michael Gill, Co-chair of Pride – our LGBTQIA+ colleague group Each year on 1 December, World AIDS Day provides an opportunity to remember those who have died of AIDS-related illnesses, celebrate advancements in treatment and prevention, and renew the call to action in the fight against HIV/AIDS. In the UK, this day serves as a
Read moreShowing support for ASB Awareness Week 2024
We’ve joined a national campaign to tackle anti-social behaviour (ASB) and keep our customers and neighbourhoods safe. Running from Monday 18 to 24 November, ASB Awareness Week 2024 aims to encourage communities to take a stand against ASB and highlight the actions that can be taken by those experiencing it. Organised by Resolve, the UK’s
Read moreThe Importance of Trans Day of Remembrance
Michael Gill, Co-chair of Pride, Riverside’s LGBTQIA+ colleague group. Trans Day of Remembrance (TDOR), recognised every 20 November, aims to honour the lives of transgender people who have been lost to violence and discrimination. In the UK, this day holds a unique significance, reflecting both the progress made in advancing trans rights and the ongoing
Read moreWork experience opportunities boost alongside energy efficiency works
You may have read about Riverside’s plans to make more than 1000 homes more energy efficient. But did you know it’s also providing work opportunities for customers? After meeting the team at our delivery partner, Equans, and striking up a relationship with them while her home was upgraded, Carlisle customer Sarah Spittle was offered some
Read moreGROW – Simon’s story
Thirty-six-year-old Simon says he’s tried every substance going. For almost 20 years, the scaffolder from Coventry was caught up in the chaos of drugs, prison and poor mental health. But now, with support from Jericho House and Riverside, Simon is in full recovery and on the path to a new career.
Read moreFire door inspections are taking place now
You may have already noticed that our teams have started to inspect communal doors, however as of the Fire Safety (England) Regulations 2022, it is a legal requirement for all flat entrance doors in buildings above 11m to be checked annually. So, if you hear our team knocking, please let them in! They will be
Read moreRiverside is supporting customers affected by recent events
We wholeheartedly condemn the actions of those intent on stirring division and who took part in the riots across the country in the past week. We know some of our customers may be personally affected by the recent events, and we encourage you to speak to our Community Safety Team by email [email protected] or 0345
Read moreCustomer scrutiny leads to communications improvements.
A panel of customer volunteers have carried out the first of two investigations into the way Riverside communicates on key issues. The group, from Riverside Customer Voice Executive, started an investigation into how we communicate with customers on condensation, damp and mould earlier this year. In doing so, they interviewed a number of Riverside team
Read moreRiverside releases film documenting experience of rough sleeping in Manchester
We released a powerful short film about one man’s experience sleeping rough in Manchester, his recovery journey, and how he has drawn on this lived experience to engage with and support others who find themselves in a similar position.
Read moreJohn Glenton comments on the announcement to reintroduce mandatory local housing targets
Read John Glenton’s response to Chancellor Rt Hon Rachel Reeves’ first speech to the Treasury.
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