Filter by category
Riverside volunteers spread festive cheer in Liverpool
Our Your Place and Evolve teams in Liverpool volunteered their time this week to help a local charity support residents in the L6 community over the festive period. Liverpool Six Community Association provides support for 7,000 people in Everton and surrounding areas of Liverpool. They donate, pack and deliver food, toys and clothing hampers for residents,
Read moreSisters first Christmas together in nearly 70 years
This festive season is a magical time for three sisters in St Helens who will be spending their first Christmas under one roof after nearly 70 years! It’s been a while since sisters Jean Cook, Irene O’Donnell and Annie Walker have lived together – 67 years in fact when Jean moved out of the
Read moreBirthday smiles for residents as Riverside turns ninety
A ninety year old great grandmother from Kirkdale received a 90th birthday surprise when Riverside Chairman, Max Steinberg CBE, dropped by with a bouquet of flowers and a quick bout of “Strictly Come Dancing”. Eva Cruikshank was born in 1928 in Walton, just three miles from the site of Riverside’s first housing project in
Read moreUniversal Credit – putting the customer first
By Rachael Robinson, Universal Credit Manager We have joined forces with the Department for Work and Pensions (DWP) to encourage landlords to support their customers as they transition to the full service of Universal Credit. While a lot of the responsibility in both applying for Universal Credit and managing their finances lies with the customers
Read moreEmergency shelter available to rough sleepers in severe weather this winter.
As the temperature drops and dark winter nights draw in, Guildford’s Homeless Outreach and Support Team (HOST) are working extra hard to help rough sleepers in the town access accommodation and leave life on the streets behind. The Homeless Outreach and Support Team (HOST) is commissioned by Guildford Borough Council and run by Riverside
Read moreThe Universal Declaration of Human Rights turns 70
By Jenny Crocker, Care and Support Service Manager On 10 December in 1948, the United Nations’ General Assembly set out the Universal Declaration of Human Rights, a common standard to affirm the basic rights and freedoms of all human beings. It sets out human rights to be universally protected. In 2009 it received a certificate from
Read moreResearch shows that many rough sleepers have experienced some sort of trauma in their lives
A staggering 4,751 people were counted or estimated to be sleeping rough by local authorities in England on any one night in autumn 2017. Riverside’s Executive Director for Care and Support, John Glenton, reflects on this depressing statistic and the perceptions versus reality of sleeping rough. Recently I have heard a number of people
Read moreInternational Volunteering Day 2018
At Riverside, our commitment is to create meaningful volunteer opportunities that benefit our customers, the communities where they live and the services we provide. On International Volunteering Day, our National Volunteering Manager, Lee Bailey, looks back at the way the service has developed over the last 12 months. In April, after months of working with
Read moreLadders of Aspiration – Funding to help you reach your goals
We’re really excited to be celebrating our 90th birthday this year. Having reached such a fine age we’re doing lots of things to celebrate this landmark year – including our Ladders of Aspiration scheme. The Ladders of Aspiration scheme is a way for us to help you achieve an educational or professional goal to assist your
Read moreBe ready for new online services in the New Year
Customers already using online rent accounts have been busy helping us test and improve our new online service offer. This allows you to view your rent and charges account, report repairs, plus book, change and cancel repairs appointments – all online, anytime, on any device. With more to come! How do I get it? You’ll
Read more