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Riverside responds to the Social Housing Green Paper
The government’s long-awaited Social Housing Green Paper has been published today. The Green Paper sets out 5 core themes: Tackling stigma and celebrating thriving communities Expanding supply and supporting home ownership Effective resolution of complaints Empowering residents and strengthening the regulator Ensuring homes are safe and decent A consultation has been launched alongside the Green
Read moreGovernment’s Rough Sleeping Strategy welcomed by Riverside
Riverside welcomes the government’s Rough Sleeping Strategy as a crucial first step towards meeting their manifesto pledge to end rough sleeping by 2027. It is refreshing to see that the government have worked with sector experts to fully understand the depth of issues facing people sleeping rough and have developed a strategy which sets out
Read moreRiverside welcomes Government’s proposed funding for supported housing
Today (Thursday 9 August) the Government announced that plans to fund ‘short-term’ supported housing via local authority grants have been dropped. All supported housing, including short-term, will continue to be funded via housing benefit – which will now be retained for this type of accommodation. Plans to fund sheltered and extra-care housing via a
Read moreStronger together
By Michael Gill, Service Manager I’d never taken part in a Pride march before so I was feeling nervous about what to expect when I came to this weekend’s celebrations in Liverpool. I arrived early at the meeting point and got to experience the build up to the march and see all the other groups
Read moreIt’s ace being an Ally
By Carole Rothery, Strategy and Planning Assistant Liverpool Pride takes place this weekend and I can’t wait! As a Friend of Spectrum (Spectrum is Riverside’s LBGT staff group) I will be joining some of my colleagues to take part in what will be my first Pride march. Over the years I have stood and watched
Read moreA change to our service
So we can be consistent and responsive when engaging with you, we have made a few changes to the way we deliver services and communicate with customers. We no longer store information about religious observation, or requests to notify of male visitors, on individual customers or pass it to staff and contractors when they visit
Read moreAre you moving onto Universal Credit?
We can help you get started, answer any questions and help you understand the process. Our experts are highly trained in all kinds of benefits and offer free impartial advice. Top tips to be ready for Universal Credit You need to pay your rent, and any charges, to us directly Your payment will include any
Read moreRetirement Living: Further improvements planned to your service
In 2016 we made improvements to the way we delivered our Retirement Living services. The changes were made in order to improve our service to you, and in particular: — modernise our services — make our services more consistent — keep our customers safe — continuously improve — encourage healthy lifestyles. We were keen to
Read moreIntensive Intervention service
Our Intensive Intervention service helps customers under 30 years old who may be at higher risk of losing their home and are struggling with their tenancy. The service offers bespoke, tailored support to customers struggling with issues like: — ill-health — debt — problems with the benefit system — redundancy — young customers with first
Read moreWe’ve updated our privacy notice
As part of our ongoing commitment to protect your information, we’ve updated our privacy notice to reflect changes in data protection law introduced in May, giving you extra rights about how your personal data is used. What is personal data? Data that identifies any living individual such as name, address, personal identifier like customer number.
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