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Supporting our customers to fly high with Barclays Digital Wings
Riverside is excited to announce a new partnership with The Barclays Digital Eagles to provide an innovative online platform to help our customers improve their digital skills. The Barclays Digital Wings portal has over 75 courses available, covering an array of topics that are designed to give people practical digital skills in bite sized chunks.
Read moreRiverside Customer Voice dissolved at AGM
Members of the Riverside Customer Voice (RCV) have voted to dissolve the entity, paving the way for the creation of a new customer influence and accountability framework, designed to give customers more opportunities than ever before to influence our services and make them better. The decision was taken at the Annual General Meeting of RCV
Read moreFantastic response to engagement survey
3821 people have responded to the Resident and Customer Task and Finish Group’s recent survey on customer engagement opportunities at Riverside. The group thank all of you for taking the time to fill it in. The survey – designed by customers, for customers – was sent out in January via email and by post and
Read moreLondon Scrutiny Panel Report
The Riverside London (One Housing) Residents Scrutiny Panel have completed their report on the Resident Voice inspection and here are their findings: Thank you to everyone who returned our survey about this. It provided the evidence needed to see what Riverside needs to do to involve more residents. We asked you how One Housing was
Read moreWhat can we do to help tackle the rise in homelessness?
It’s World Homeless Day on October 10, which highlights the issue of people who are homeless in our communities. Riverside Care and Support provides accommodation and support for people experiencing homelessness, and John Glenton, Riverside’s Executive Director of Care and Support, explains what we are doing to increase our impact in tackling the current rise
Read moreHomelessness: Riverside’s response to this week’s National Audit Office report
This week’s report from the National Audit Office confirms what we are seeing on a daily basis across the country as we work with more and more people affected by homelessness. As the third largest provider of homelessness services in the country, we are acutely aware of the increase in rough sleepers and people threatened
Read moreRiverside and Bellway London hold topping-out ceremony at regeneration project in Lambeth
A topping-out ceremony has been held to mark a key milestone at a regeneration project in Lambeth that will create a community of more than 400 new homes. The event took place on Friday 7 February at Arbour Square, the 441-home development which is a joint venture between social housing provider The Riverside Group and
Read moreHome is where the heart is: Riverside customer turned apprentice wins national award
A Riverside customer who joined our Evolve maintenance team has been named Apprentice of the Year at the National Housing Maintenance Forum (NHMF) Best Practice Awards. Callum Abdallah, who lives in Liverpool, first discovered his interest for all things electrical while watching our Evolve operatives at work in his home. He was determined to pursue
Read moreHuman Rights Day 2024 “Our Rights, Our Future, Right Now,”
Michael Gill, Co-chair of Pride – our LGBTQIA+ colleague group Every year, on 10th December, the world comes together to celebrate Human Rights Day. This date marks the adoption of the Universal Declaration of Human Rights (UDHR) in 1948 – a groundbreaking document that established the fundamental rights every person is entitled to, regardless of
Read moreWorld AIDS Day 2024: Reflecting on progress and challenges in the UK
Michael Gill, Co-chair of Pride – our LGBTQIA+ colleague group Each year on 1 December, World AIDS Day provides an opportunity to remember those who have died of AIDS-related illnesses, celebrate advancements in treatment and prevention, and renew the call to action in the fight against HIV/AIDS. In the UK, this day serves as a
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