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My Riverside further update – message from Liz Fairburn, Chief Customer Officer for former One Housing Group customers
We’ve faced some technical challenges since the moving customers from My One Housing to My Riverside last weekend and we’re extremely sorry if that has affected our service to you over the past week.
Read moreRiverside awarded funding to continue support for homeless veterans
As a result of the success of Op FORTITUDE since it was first launched in 2023, Riverside has been awarded a further £480,000 from the Office for Veterans’ Affairs (OVA) administered through the Armed Forces Covenant Fund Trust (AFCFT) to continue funding the work we do in this area, including our specialist supported housing for
Read moreHunt for Riverside Scotland’s new Managing Director begins as Diana MacLean steps down
Riverside Scotland’s Managing Director, Diana MacLean, is set to step down from the organisation after four years in role.
Read moreScam awareness in focus
With malware attacks, cyber security and data safety in the news – it’s vital we’re all scam aware. So, we’ve compiled a list of official advice resources which you may find helpful. Citizens Advice bureau provide a range of helpful advice The Government’s Stop, Think Fraud campaign – also provides help on staying ahead of
Read moreMeet our new Chief Customer Officer
Riverside is pleased to announce the appointment of Liz Fairburn as Chief Customer Officer, following the retirement of our former Executive Director Patrick New.
Read moreSupporting our customers to fly high with Barclays Digital Wings
Riverside is excited to announce a new partnership with The Barclays Digital Eagles to provide an innovative online platform to help our customers improve their digital skills. The Barclays Digital Wings portal has over 75 courses available, covering an array of topics that are designed to give people practical digital skills in bite sized chunks.
Read moreOver 3,000 homes to benefit from energy efficiency upgrades
Following a successful bid, Riverside will to be able to deliver energy efficiency upgrades to over 3,000 homes.
Read moreFantastic response to engagement survey
3821 people have responded to the Resident and Customer Task and Finish Group’s recent survey on customer engagement opportunities at Riverside. The group thank all of you for taking the time to fill it in. The survey – designed by customers, for customers – was sent out in January via email and by post and
Read moreRiverside welcomes MP to see vital community projects at work in The Oval Centre
Josh MacAlister MP was welcomed to the Oval Centre community space in the heart of the Salterbeck estate in Workington to see the initiatives run there by Riverside.
Read moreLondon Scrutiny Panel Report
The Riverside London (One Housing) Residents Scrutiny Panel have completed their report on the Resident Voice inspection and here are their findings: Thank you to everyone who returned our survey about this. It provided the evidence needed to see what Riverside needs to do to involve more residents. We asked you how One Housing was
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