News & blog

Find out more about what we are up to now.

Flooding in Cumbria

If you are a Riverside customer affected by recent flooding in Carlisle and returning to you home be aware that the electrics and gas boilers may not be safe. Please do not use your boiler until we have checked it out and made sure it is safe to use. Extensive flooding across Cumbria has left

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Fire safety: Updated information for our customers

Following the tragic fire at Grenfell Tower in Kensington, London, we’ve spoken to a number of customers who contacted us for advice and reassurance. If you live in a Riverside property and you’re concerned about fire safety, we hope the information below helps to put your mind at rest. However, if you’d like to talk

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General Election 2024 result

We’ve been speaking to parliamentary candidates up and down the country to highlight what’s important to our customers and what they want to see from a future government, and we look forward to working with all elected representatives.

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Riverside to carry out cost of living survey

We know that the cost-of-living crisis is a major challenge for everyone. So, during August 2022, we will be inviting around 18,500 customers across Riverside and One Housing, to take part in a survey. It aims to help us better understand the kind of cost-of-living challenges you are facing, how they are changing, what impact

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Voluntary Right to Buy Pilot Scheme in the Midlands

Riverside is taking part in a trial scheme in partnership with the government, offering tenants in certain areas of the Midlands the opportunity to buy their home under a voluntary sales scheme similar to the Right to Buy. Tenants taking part in the pilot could get a discount of up to 70% on the market

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Voluntary Right to Buy for housing association tenants

Voluntary Right to Buy Pilot Scheme Riverside was one of five housing associations taking part in a trial scheme, in partnership with the Government, to offer tenants in certain areas the opportunity to buy their home under a voluntary sales scheme similar to the existing Right to Buy. The pilot ran up to March 2017 and

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Transforming our repairs and maintenance service

We are underway with transforming the way we deliver repairs and maintenance, to give you excellent services and better experiences, with greater value for money. We know we need to improve satisfaction with our service, so we’re making wide ranging changes. These changes and more are coming across the country later in the year, so

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