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Flooding in Cumbria
If you are a Riverside customer affected by recent flooding in Carlisle and returning to you home be aware that the electrics and gas boilers may not be safe. Please do not use your boiler until we have checked it out and made sure it is safe to use. Extensive flooding across Cumbria has left
Read moreFire safety: Updated information for our customers
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Following the tragic fire at Grenfell Tower in Kensington, London, we’ve spoken to a number of customers who contacted us for advice and reassurance. If you live in a Riverside property and you’re concerned about fire safety, we hope the information below helps to put your mind at rest. However, if you’d like to talk
Read moreGeneral Election 2024 result
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We’ve been speaking to parliamentary candidates up and down the country to highlight what’s important to our customers and what they want to see from a future government, and we look forward to working with all elected representatives.
Read moreRiverside to carry out cost of living survey
We know that the cost-of-living crisis is a major challenge for everyone. So, during August 2022, we will be inviting around 18,500 customers across Riverside and One Housing, to take part in a survey. It aims to help us better understand the kind of cost-of-living challenges you are facing, how they are changing, what impact
Read moreWant to have your say on housing in Greater Manchester – fill in this survey now
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Do you live in Greater Manchester? Do you think tenants should have their say on the priorities landlords focus on? Do you want your landlord to champion causes that tenants care about to our political leaders? Do you want housing in the region to improve? If this is you, then fill in the Greater Manchester
Read moreVoluntary Right to Buy Pilot Scheme in the Midlands
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Riverside is taking part in a trial scheme in partnership with the government, offering tenants in certain areas of the Midlands the opportunity to buy their home under a voluntary sales scheme similar to the Right to Buy. Tenants taking part in the pilot could get a discount of up to 70% on the market
Read moreVoluntary Right to Buy for housing association tenants
Voluntary Right to Buy Pilot Scheme Riverside was one of five housing associations taking part in a trial scheme, in partnership with the Government, to offer tenants in certain areas the opportunity to buy their home under a voluntary sales scheme similar to the existing Right to Buy. The pilot ran up to March 2017 and
Read moreTransforming our repairs and maintenance service
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We are underway with transforming the way we deliver repairs and maintenance, to give you excellent services and better experiences, with greater value for money. We know we need to improve satisfaction with our service, so we’re making wide ranging changes. These changes and more are coming across the country later in the year, so
Read moreLyreco supporting our GROW programme – Paul’s story
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Read how Paul met George, heard his story and how Lyreco’s funding has made a massive difference in his life.
Read moreLyreco supporting our GROW programme – Ian’s story
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Lyreco have supported many programmes with us, more recently the GROW (Giving Real Opportunities for Work) programme.
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