To celebrate Get Online Week Andrew Cave, Project Officer looking after Riverside’s Digital Inclusion roll out, gives an insight into what we are doing so our customers’ in Care and Support can become digital savvy.   In the technical age of having all kinds of information at your fingertips, it’s surprising to learn that more

Riverside’s John Glenton has been elected Chair of the National Housing Federation’s newly formed Homelessness Steering Group. The Group aims to bring housing associations together to share best practice and lobby the Government to help end homelessness.   Mr Glenton, Riverside’s Executive Director for Care and Support, said: “I’m absolutely thrilled to be elected Chair

Residents on a Newcastle estate had the chance to get rid of unwanted items free of charge when an autumn clean-up day was held to make a difference in the community. Local housing association Riverside teamed up with contractors Evolve and Building Futures East (BFE) to give tenants in the Church Walk estate a helping

Impact Housing Association officially became a subsidiary of The Riverside Group on Monday 20 August 2018, following an overwhelmingly positive vote by the association’s shareholders on 4th June and subsequent completion of the legal processes required by the Regulator of Social Housing. The news was welcomed positively by the 120 employees at Impact, whose jobs

  Today (Thursday 9 August) the Government announced that plans to fund ‘short-term’ supported housing via local authority grants have been dropped. All supported housing, including short-term, will continue to be funded via housing benefit – which will now be retained for this type of accommodation. Plans to fund sheltered and extra-care housing via a

So we can be consistent and responsive when engaging with you, we have made a few changes to the way we deliver services and communicate with customers. We no longer store information about religious observation, or requests to notify of male visitors, on individual customers or pass it to staff and contractors when they visit

We can help you get started, answer any questions and help you understand the process. Our experts are highly trained in all kinds of benefits and offer free impartial advice. Top tips to be ready for Universal Credit You need to pay your rent, and any charges, to us directly Your payment will include any

In 2016 we made improvements to the way we delivered our Retirement Living services. The changes were made in order to improve our service to you, and in particular: — modernise our services — make our services more consistent — keep our customers safe  — continuously improve  — encourage healthy lifestyles. We were keen to