News & blog

Find out more about what we are up to now.

We’re trialling a new tracking service for repairs

Similar to services like Amazon, Deliveroo and Uber, we’re trialling a new tracking service for our repairs service. It’s part of our Customer Plan and our commitment to improving our services based on your feedback. This new feature will come in an additional SMS message on the day of your appointment, with an accurate arrival

Read more

New initiative helps entrenched rough sleepers in to their own home

Peter, 40, intermittently slept rough for more than six years but has now moved into a one-bedroom terrace in the city. Under Next Steps Accommodation Programme (NSAP) he is the first person to move into a property with social housing provider Riverside.

A man who has spent six years living on the streets now has a place to call home thanks to new funding to convert much-needed properties in Liverpool. Peter, 40, intermittently slept rough for more than six years but has now moved into a one-bedroom terrace in the city. Under Next Steps Accommodation Programme (NSAP)

Read more

Family evicted after causing two-year misery to neighbourhood

Riverside News Update

A family who terrorised a North Tyneside neighbourhood, making residents lives a misery over a two-year period have been evicted from their home. Tenant David Ellis, 57, and his two adult children were evicted after continually breaching their tenancy agreement with anti-social behaviour, criminal activity and carrying out threats towards neighbours who lived in fear.

Read more

Time for the housing sector to own changes

With the government’s Social Housing White Paper published, our Chief Executive Carol Matthews says it is time to explore how the housing sector can ‘own’ any changes. I was extremely saddened to read Meghan Markle’s piece about the loss of her baby and the fact that she is very rarely asked the simple but important

Read more

First homelessness service for LGBTQ+ community opens in Manchester

Elaine grey coat with Riverside's Eleanor Watts at the service

Greater Manchester’s first commissioned homeless service for people identifying as LGBTQ+ and experiencing homelessness has opened in the region. The new accommodation is situated on the outskirts of the city and has six modern flats for people aged 18 plus, providing residents a safe place that is free from discrimination, while also ensuring that they

Read more

Riverside completes £150m private bond issue with international investor

The Riverside Group Limited (Riverside) has completed a £150m private bond issuance with Pricoa Private Capital. The private placement is split into two deferred issuances, with the first £50 million Series A note issuance to be closed in March 2021, with a maturity in 2041; and the second £100 million Series B note issuance to

Read more

Riverside and its customer champions have warmly welcomed the Government’s new social housing charter.

Published this month, a white paper entitled “The Charter for Social Housing Residents” sets out to make major reforms to support housing customers in England. Drawn up in consultation with social housing customers, it pledges to reform the Regulator of Social Housing and Housing Ombudsman which regulate the sector, bring in more accountability through an

Read more