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Riverside announces new customer research partner

Riverside can today announce a new long-term research partnership with social and market research agency, IFF Research. From July, IFF will become Riverside’s partner, asking customers for independent, confidential feedback across a range of services that Riverside provides. You can find more information on the range of customer satisfaction surveys they will help Riverside to

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Riverside to gift buildings to support charity Autism Together in Wirral

Gifting buildings to Autism Together

Riverside is to gift three buildings to the charity, Autism Together, to support their work in Bromborough on the Wirral. The Grade II-listed Enterprise Centre, Giles Shirley Hall and the former St Matthews Church building, all on York Street, will be given to the charity to further their work. They had previously been leased to

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Rent and service charges notices to be issued soon

Our annual variation notices will land with customers between 16 February and the start of March. With the Cost-of-Living crisis and inflation at over 10% affecting everyone this year’s process has been one of the most difficult we’ve ever experienced. The huge rise in inflation means our costs – in particular for repairs and maintenance

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Story behind the 30ft mural on city’s homeless service

30ft mural at Centre 28 in Hull

An eye-catching 30ft mural has sprung up on the side of our homelessness support service known as Centre 28, on Terry Street in Hull. Centre 28, our 25-bed supported accommodation service, has recently unveiled a specially commissioned mural, called ‘Awaken’, designed by local young people who have experienced homelessness. Painted by local artist Maniuko, the

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Riverside shares exciting plans to transform Palace Fields Local Centre and The Uplands in Runcorn

Riverside is sharing detailed plans with residents about the regeneration of Hallwood Park and Palace Fields in Runcorn, with parts of the area due to undergo significant redevelopment that will transform the area. The draft plans, which have been produced following feedback from local people and stakeholders, have been brought to life in a series

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Scheme left “unrecognisable” following Retirement Living Investment Programme

Alfred Stocks Court

Alfred Stocks Court, our retirement living scheme in Liverpool, has been left looking “unrecognisable” to customers and colleagues following £730,000’s worth of refurbishment works. The scheme, which offers accommodation for people over 55, is one of 45 services that have been transformed through our Retirement Living Investment Programme (RLIP). Now in its eighth year, RLIP

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Co-produced mindfulness sessions help wellbeing of entrenched rough sleepers

Mindfulness group session at Newbury House

Since introducing regular mindfulness sessions at Newbury House, our supported housing service in Manchester, residents have increasingly seen positive changes in their mental health and wellbeing – reporting feeling “more relaxed, happier and freer.” Newbury House is a supported accommodation project for people who have experience of long-term rough sleeping and complex needs. In October

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Bromley Council gives Riverside and Countryside Partnerships go-ahead to deliver 275 new homes in Beckenham

Working with Countryside Partnerships, one of the UK’s leading mixed-tenure developers, we have secured planning permission from Bromley Council for the redevelopment of the Calverley Close estate in Beckenham, delivering 275 new homes, comprising 96 homes available to buy and 179 affordable homes for the estate’s existing residents. Designed by architects HTA and with a

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Riverside mourns the loss of much-loved colleague, Ruth Richardson

It is with great sadness that we learned that our dear friend and colleague Ruth Richardson had passed away on Tuesday 3 January 2023 following a cancer diagnosis in February 2022. Ruth began her career in Riverside’s Care and Support service in 2016 before joining the Liverpool City Region team as a Regional Services Manager.

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Foundation donates £250k to help tackle food poverty

The Riverside Foundation – our Group charity – has donated £250,000 to support customers facing food poverty. Our Cost-of-Living survey, carried out in late 2022, exposed worrying evidence about the extent of hardship being experienced by customers due to rising food prices, energy costs and more. So, Foundation trustees felt they had to act promptly

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