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Grant windfall to help homeless people in Westminster get on their bikes to improve health and wellbeing.

Grant windfall to help homeless people in Westminster get on their bikes to improve health and wellbeing.

Cyclists at a homeless hostel in Westminster can continue their quest for pedal power after being awarded a £13,000 cycling grant to boost their health and wellbeing and explore the city’s greenspaces. The windfall will enable residents at Queen Mary homeless hostel, in Greencoat Place, to carry on running their cycling club for the next

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Evolve shortlisted for two regional awards

Evolve, our in-house repairs service has been named a finalist in the Regional Tpas awards 2018. We’re shortlisted for ‘Excellence in Employment Skills & Training – Contractor’ and ‘Excellence in Contractor Engagement’, for work with Apprenticeships and community engagement. The annual awards recognise people, ideas and organisations that shape tenant engagement and contribute to driving

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Your Retirement Living

Get fit, get safe, get savvy – get together!   Since its launch in May, thousands of Retirement Living customers up and down the country have benefited from our new Health and Wellbeing Service. It’s aimed at older customers and offers a range of themed, monthly activities to help you to remain independent and feel

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Your new housing services go live

More housing officers are now working in neighbourhoods like yours after a major revamp of the way we provide services to you. They’re working more flexible hours so they can support you when it better suits you, as promised in the last edition of Your Riverside. It comes after we reorganised and made savings behind

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Consultation on changing the way we serve customers

Changes to our frontline service mean customers will see us out and about in their neighbourhoods more than ever. And if they’re not around, there are plenty of other ways to access services online and over the phone. So we are consulting with customers and others about proposals to close the reception desk at offices

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Riverside’s response to the Government’s consultation on housing costs for sheltered housing and extra care accommodation

Riverside is one of the largest charitable housing association groups in the country, owning and managing over 53,000 homes across England and Scotland. We are a significant provider of supported housing, delivering homes and services to over 10,000 customers across 872 schemes. Of these 223 schemes are sheltered housing and 15 are extra care. We

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Homelessness: Funding for short-term supported housing must remain in the main welfare system – Riverside’s response to Government consultation

Riverside is one of the largest charitable housing association groups in the country, owning and managing over 53,000 homes across England and Scotland. We are a large provider of supported housing, delivering homes and services to over 10,000 customers across 872 services. We are England’s third largest provider of homelessness services. We welcome the Government’s

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Contacting us on Friday 19 January, 2018

Riverside News Update

We’re experiencing an unusually high number of calls to the Customer Service Centre this morning, Friday 19 January. To avoid a lengthy wait, if you have an enquiry that isn’t an emergency, you might be better calling us this afternoon. Don’t forget our phone lines are staffed 24 hours a day, seven days a week.

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Go-ahead for £4.8m new homes plan in Carlisle

Roof tops in Headingley, Leeds.

Planning permission has been granted to build 40 new homes for affordable rent in Carlisle – providing much-needed new social housing in the town. The £4.8 million development in Beverley Rise, Harraby, will offer residents two and three bedroomed semi-detached homes with gardens and off-street parking. All of the 40 new builds are for affordable

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