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Impact and Riverside progress negotiations and consultation with tenants

Impact Housing Association Logo

Impact Housing Association and Riverside are finalising arrangements to consult with tenants, shareholders and other interested parties over proposals for the Cumbria-based landlord to join the Riverside Group. Tenants will be given advanced notice of a formal six week period of tenant consultation, likely to begin at the end of March. This will lead to

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Hi-tech kit at Sunderland housing scheme helps prevent hospital admissions

The medical kit, called a Telehealth tablet, is on site at Riverside’s Willow Brook Extra Care scheme in Washington.

A digital health monitor at a Sunderland supported housing complex is being used to detect illnesses which can help to save lives. The medical kit, called a Telehealth tablet, is on site at Riverside’s Willow Brook Extra Care scheme in Washington. The portable equipment can take readings including blood pressure, heart and blood sugar levels,

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HouseProud launches landmark LGBT*Q report

Nearly 50 per cent of LGBT*Q people living in social housing accommodation do not feel a sense of belonging in their local community and over a quarter report feeling lonely in the area they live. These were the results of the HouseProud Research Project, ‘There’s No Place Like Home’…?  Which was launched by Dr Andrew King of

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Grant windfall to help homeless people in Westminster get on their bikes to improve health and wellbeing.

Grant windfall to help homeless people in Westminster get on their bikes to improve health and wellbeing.

Cyclists at a homeless hostel in Westminster can continue their quest for pedal power after being awarded a £13,000 cycling grant to boost their health and wellbeing and explore the city’s greenspaces. The windfall will enable residents at Queen Mary homeless hostel, in Greencoat Place, to carry on running their cycling club for the next

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Evolve shortlisted for two regional awards

Evolve, our in-house repairs service has been named a finalist in the Regional Tpas awards 2018. We’re shortlisted for ‘Excellence in Employment Skills & Training – Contractor’ and ‘Excellence in Contractor Engagement’, for work with Apprenticeships and community engagement. The annual awards recognise people, ideas and organisations that shape tenant engagement and contribute to driving

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Your Retirement Living

Get fit, get safe, get savvy – get together!   Since its launch in May, thousands of Retirement Living customers up and down the country have benefited from our new Health and Wellbeing Service. It’s aimed at older customers and offers a range of themed, monthly activities to help you to remain independent and feel

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Your new housing services go live

More housing officers are now working in neighbourhoods like yours after a major revamp of the way we provide services to you. They’re working more flexible hours so they can support you when it better suits you, as promised in the last edition of Your Riverside. It comes after we reorganised and made savings behind

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Consultation on changing the way we serve customers

Changes to our frontline service mean customers will see us out and about in their neighbourhoods more than ever. And if they’re not around, there are plenty of other ways to access services online and over the phone. So we are consulting with customers and others about proposals to close the reception desk at offices

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Riverside’s response to the Government’s consultation on housing costs for sheltered housing and extra care accommodation

Riverside is one of the largest charitable housing association groups in the country, owning and managing over 53,000 homes across England and Scotland. We are a significant provider of supported housing, delivering homes and services to over 10,000 customers across 872 schemes. Of these 223 schemes are sheltered housing and 15 are extra care. We

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