News & blog

Find out more about what we are up to now.

Join our online Customer Panel

We want to know what you think about the service we deliver to you and how we can improve. Our online Customer Panel allows you to feedback on a regular basis through surveys emailed directly to you on a range of topics. We’ve over 200 members already and they’ve already given us their views on

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Customer Voice – your opinions count

Every person who holds a tenancy or a leaseholders agreement with Riverside is a member of Riverside Customer Voice.   The work of Riverside Customer Voice is led by an executive group that we consult with to get your views heard and make changes to our policies and procedures. The executive has customer representatives from across

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Your Retirement Living – Winter 2018

Health and Wellbeing Highlights…  The last few months have seen more and more tenants accessing our health and wellbeing service and a range of interesting and intriguing activities taking place in Retirement Living schemes across the country. Some highlights include: Dogs Trust – Pet Therapy October saw the Pet Therapy dogs visiting schemes nationally delivering

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Keeping warm this winter

As the cold weather sets in, we want to make sure you’re comfortable at home. There are some common problems that can happen around the house during the winter months, but some of them can be easily prevented or resolved, without you needing to call us. Here’s what you can do to look after your

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Riverside’s £1m investment fund to support projects to prevent homelessness

Ali Clintworth, Impact Fund Manager.

Following the recent allocation of the Government’s Life Chances Fund to tackle social issues, Ali Clintworth, Riverside’s Impact Fund Manager, highlights how organisations can apply for Riverside’s £1m investment fund to run new services to prevent homelessness. The Government recently announced details about the 22 projects who will benefit from the £48 million The Life

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Celebrating International Coming Out Day

Riverside is proud to say it welcomes employees from a wide range of backgrounds. On International Coming Out Day, one BAME colleague share’s his experience. By Kelvin O’Mard, Care and Support Area Manager Being born to parents who came to England from the Caribbean, where attitudes toward the LGBT community are politically incorrect to say the

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Riverside’s John Glenton heads new Homelessness Steering Group

John Glenton, Riverside’s Executive Director for Care and Support, outside The Crossings in Hull

Riverside’s John Glenton has been elected Chair of the National Housing Federation’s newly formed Homelessness Steering Group. The Group aims to bring housing associations together to share best practice and lobby the Government to help end homelessness.   Mr Glenton, Riverside’s Executive Director for Care and Support, said: “I’m absolutely thrilled to be elected Chair

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Riverside making a difference in the community

Riverside's housing officer Mark Nockles with partners on Newcastle clean up day.

Residents on a Newcastle estate had the chance to get rid of unwanted items free of charge when an autumn clean-up day was held to make a difference in the community. Local housing association Riverside teamed up with contractors Evolve and Building Futures East (BFE) to give tenants in the Church Walk estate a helping

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Impact Housing Association joins The Riverside Group

Carol Matthews Riverside Group CEO with Impact team Mark Costello Chair and Bryonie Shaw Interim Managing Director.

Impact Housing Association officially became a subsidiary of The Riverside Group on Monday 20 August 2018, following an overwhelmingly positive vote by the association’s shareholders on 4th June and subsequent completion of the legal processes required by the Regulator of Social Housing. The news was welcomed positively by the 120 employees at Impact, whose jobs

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