Riverside has a range of policies that guide how we provide services and make decisions.
Other policies include:
- Customer care
- Resident involvement
- Equality, diversity and inclusion
- Rent setting
- Income collection
- Asset management
- Compliance management
- Aids and adaptations
- Hate crime and harassment
- Domestic violence and abuse
- Leasehold management
- Service charges
- Shared Ownership sales
We also have Neighbourhood Allocations Strategies which set out how we allocate our homes in each area. Please contact us if you would like to request a copy of one of the above.