Riverside has a range of policies that guide how we provide services and make decisions.

Other policies include:

• Customer care
• Resident involvement
• Equality, diversity and inclusion
• Rent setting
• Income collection
• Asset management
• Compliance management
• Aids and adaptations
• Hate crime and harassment
• Domestic violence and abuse
• Leasehold management
• Service charges
• Shared Ownership sales

We also have Neighbourhood Allocations Strategies which set out how we allocate our homes in each area. Please contact us if you would like to request a copy of one of the above.