Our policies

Riverside has a range of policies that guide how we provide services and make decisions.    

Download our policies

Other policies include:

  • Customer care
  • Resident involvement
  • Equality, diversity and inclusion 
  • Rent setting 
  • Income collection
  • Asset management
  • Compliance management
  • Aids and adaptations
  • Hate crime and harassment
  • Domestic violence and abuse
  • Leasehold management
  • Service charges
  • Shared Ownership sales

We also have Neighbourhood Allocations Strategies which set out how we allocate our homes in each area. Please contact us if you would like to request a copy of one of the above.

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