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Riverside publishes first ever set of full-year Tenant Satisfaction Measures
Today (1 July 2024), we’ve published our first ever set of full-year Tenant Satisfaction Measures (TSMs). Created by The Regulator of Social Housing (RSH), TSMs are the new measure of how social landlords in England are doing at providing good quality homes and services. Like all social landlords, Riverside must now report on them every
Read moreSupporting Veterans this Armed Forces Day
I’m proud to work for Riverside for many reasons, but included in these is our commitment to the Armed Forces Community, something that really fits with my own values and beliefs. Not just as a veteran, but as the child and sibling of veterans as well. The Armed Forces Community is wider than those who
Read moreSafeguarding – Perseverance, determination and collaboration pays off
Advocating for those in need can sometimes feel like an uphill battle when it shouldn’t have to be. Today, I want to share one such success story – a testament to the power of perseverance, determination and collaboration.
Read moreDesigning extra care spaces with a focus on dementia
As one of the largest UK housing and care providers we are committed to creating inclusive communities and providing excellent care through our extra care services. Investing in research and development to understand the long-term needs of our residents and the communities we serve to provide high-quality support. In this blog post, during Dementia Action
Read moreEngage Leeds – Lindsey’s story
“From starting in a place where I could not see any positives, to now preparing myself to go out to make a difference for people in our community.”
Read moreLyreco supporting our GROW programme – George’s story
A difficult childhood, followed by years of addiction, homelessness and mental health problems, 50-year-old George Smith has had his fair share of ups and downs. But after 25 years of living on the edge, George has turned his life around. And, through Riverside’s GROW trainee programme, he’s using his own experience to help others. This is George’s story.
Read moreLyreco supporting our GROW programme – Eleanor’s story
Lyreco have been amazing in supporting the Street Engagement Hub by using their social value commitment to employ George. Without this commitment George would not have a job and the Street Engagement Hub would not have capacity to see so many vulnerable people, as there would not have been enough staff to cope with the demand.
Read moreHow a noise complaint led Riverside to take action against domestic abuse
Our commitment to “transforming lives and revitalising neighbourhoods” is at the heart of everything we do and we pride ourselves on being so much more than just a landlord. Earlier this year we took positive action to help a customer suffering from domestic abuse. Our number one priority is the safety of our customers and
Read moreSupport for hate crime victims as figures rise
New figures released today show a worrying surge in hate crime. According to Home Office figures, hate crime offences recorded by the police rose by a record 29% to 80,393 incidents in the 12 months to March 2017. Figures showed a spike in hate crime following the terrorist attacks in London and Manchester earlier this
Read moreVoluntary Right to Buy for housing association tenants
Voluntary Right to Buy Pilot Scheme Riverside was one of five housing associations taking part in a trial scheme, in partnership with the Government, to offer tenants in certain areas the opportunity to buy their home under a voluntary sales scheme similar to the existing Right to Buy. The pilot ran up to March 2017 and
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