News & blog

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How we are helping customers to tackle fuel poverty

According to National Energy Action (NEA) around four million UK households are in fuel poverty, unable to afford to live in a warm home. Here at Riverside we can provide support for our customers who maybe struggling to pay their electricity, gas or other utility bills. Our Affordable Warmth Advisors are available across the country,

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LGBT History Month

By Jenny Crocker, Care and Support Service Manager February is LGBT History Month – this year’s theme is peace, reconciliation and activism to mark the 50th anniversary of the Stonewall Riots in New York.  There have been so many people over the decades who have made an impact on the LGBT community and LGBT rights,

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Unacceptable numbers of people sleeping rough in new figures

We are disappointed not to see a greater decrease in the number of rough sleepers in England as we are working so hard to tackle and prevent homelessness across the country. Although it is encouraging that the rate of increase has clearly slowed year on year. Everyone is moved to see people who sleep rough

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Riverside volunteers spread festive cheer in Liverpool

Our Your Place and Evolve teams in Liverpool volunteered their time this week to help a local charity support residents in the L6 community over the festive period. Liverpool Six Community Association provides support for 7,000 people in Everton and surrounding areas of Liverpool. They donate, pack and deliver food, toys and clothing hampers for residents,

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Sisters first Christmas together in nearly 70 years

Riverside...Sisters living together at Riverside's Ivy Court St. Helens. From left. Jean Cook, age88 Irene O'Donnell age86 and Annie Walker age 83.

This festive season is a magical time for three sisters in St Helens who will be spending their first Christmas under one roof after nearly 70 years!   It’s been a while since sisters Jean Cook, Irene O’Donnell and Annie Walker have lived together – 67 years in fact when Jean moved out of the

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Birthday smiles for residents as Riverside turns ninety

Riverside Chairman, Max Steinberg CBE visits Eva Cruikshank at her Riverside retirement living apartment at Fountain Court in Kirkdale.

A ninety year old great grandmother from Kirkdale received a 90th birthday surprise when Riverside Chairman, Max Steinberg CBE, dropped by with a bouquet of flowers and a quick bout of “Strictly Come Dancing”.   Eva Cruikshank was born in 1928 in Walton, just three miles from the site of Riverside’s first housing project in

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Universal Credit – putting the customer first

By Rachael Robinson, Universal Credit Manager We have joined forces with the Department for Work and Pensions (DWP) to encourage landlords to support their customers as they transition to the full service of Universal Credit. While a lot of the responsibility in both applying for Universal Credit and managing their finances lies with the customers

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Emergency shelter available to rough sleepers in severe weather this winter.

Riverside's Homeless Outreach and Support Team (HOST) in Guildford.

As the temperature drops and dark winter nights draw in, Guildford’s Homeless Outreach and Support Team (HOST) are working extra hard to help rough sleepers in the town access accommodation and leave life on the streets behind.   The Homeless Outreach and Support Team (HOST) is commissioned by Guildford Borough Council and run by Riverside

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The Universal Declaration of Human Rights turns 70

By Jenny Crocker, Care and Support Service Manager On 10 December in 1948, the United Nations’ General Assembly set out the Universal Declaration of Human Rights, a common standard to affirm the basic rights and freedoms of all human beings. It sets out human rights to be universally protected. In 2009 it received a certificate from

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