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First homelessness service for LGBTQ+ community opens in Manchester

Elaine grey coat with Riverside's Eleanor Watts at the service

Greater Manchester’s first commissioned homeless service for people identifying as LGBTQ+ and experiencing homelessness has opened in the region. The new accommodation is situated on the outskirts of the city and has six modern flats for people aged 18 plus, providing residents a safe place that is free from discrimination, while also ensuring that they

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Riverside completes £150m private bond issue with international investor

The Riverside Group Limited (Riverside) has completed a £150m private bond issuance with Pricoa Private Capital. The private placement is split into two deferred issuances, with the first £50 million Series A note issuance to be closed in March 2021, with a maturity in 2041; and the second £100 million Series B note issuance to

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Riverside and its customer champions have warmly welcomed the Government’s new social housing charter.

Published this month, a white paper entitled “The Charter for Social Housing Residents” sets out to make major reforms to support housing customers in England. Drawn up in consultation with social housing customers, it pledges to reform the Regulator of Social Housing and Housing Ombudsman which regulate the sector, bring in more accountability through an

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Insight into Riverside’s supported services for people experiencing homelessness in Cambridgeshire

he Victoria Project - Eat Together event in summer 2019

Riverside has a wide range of housing and support services in Cambridgeshire, each providing different levels of support for people experiencing homelessness.   They are Willow Walk, The Victoria Project, The Springs and Cambridge Youth Foyer, and each service works closely with partner agencies to provide an holistic package that is tailored to a person’s

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Keeping warm this winter

As the cold weather sets in, we want to make sure you’re comfortable at home. There are some common problems that can happen around the house during the winter months, but some of them can be easily prevented or resolved, without you needing to call us. Here’s what you can do to look after your

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Riverside’s Affordable Warmth Service has life changing impact to tenants

Fuel Poverty Awareness Day 2020

To mark Fuel Poverty Awareness Day, Riverside’s Affordable Warmth Service gives an insight into the huge difference the team make to tenants lives by helping them get reconnected on to the supply, access cheaper tariffs, apply for warm home discounts and give advice on the most energy efficient ways to heat your home. Michelle Melvin,

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Making a difference – Working with Riverside’s Board

Richard Nichols, Riverside Customer Voice Executive talks about how he became a board observer after contacting Riverside about a problem he had experienced. I initially found out about Riverside Customer Voice (RCVE) when following up on a problem I had experienced, which I considered to be poor customer service.  Whilst accessing the company website I

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Celebrating Transgender Day of Remembrance

Today marks Transgender Day of Remembrance (TDoR), which is celebrated at the end of Transgender Awareness Week, aimed at highlighting some of the struggles faced by transgender people, raising awareness and inclusion, exploring how transgender people are portrayed in the media and how policies and laws have changed. Transgender Day of Remembrance began in 1998

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Riverside recognised for resident safety work

This month, Riverside was named as a winner in Inside Housing’s Resident Safety Campaign awards. The magazine, which reports news, features and analysis on the housing sector, runs the Resident Safety Campaign every year to celebrate good practice from social landlords and spread good practice. The campaign aims to shine a light on organisations that

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