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Emergency shelter available to rough sleepers in freezing weather

Rough sleepers across the country can access emergency shelter in freezing weather this winter. Riverside Care and Support is offering places to stay so people sleeping on the streets have a place to go that’s warm and dry when temperatures plummet. Emergency shelter is available when what’s known as Severe Weather Emergency Provision (SWEP) comes

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Time for a more thoughtful look at rents

Following the rent settlement announcement, it is time to have a real think about how rent-setting can be made affordable, transparent and consistent, says Riverside’s Chief Executive Carol Matthews. The sector has celebrated the return (from 2020/21) to maximum rent increases of CPI + 1%. At Riverside, we welcomed the announcement too, and the impact it

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Allpay direct debit transactions on Friday 8 December

On Friday 8 December, a fault with the Allpay payment service meant that duplicate payments were taken from some customers’ bank accounts. This was a system-wide fault with Allpay. This incident affects customers who have signed up to Direct Debit and were due to have payments taken from their accounts on 7 December only. Allpay’s

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Riverside volunteers are rebuilding lives

Lee Bailey, Riverside’s National Volunteering Manager for Riverside Care and Support.

To mark International Volunteering Day on December 5 Lee Bailey, Riverside’s National Volunteering Manager for Riverside Care and Support, explains why helping others is so important and the volunteering schemes we have in place thanks to volunteers.   I joined Riverside in August, and have worked in the housing and volunteer sectors for 20 years.

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World AIDS Day


Lyn Bowker, Equality and Diversity Manager, looks at the importance of World AIDS Day and explores the significance of the red ribbon logo.

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Silver status verifies Riverside’s commitment to armed forces community

Riverside’s Cath McAndry and Trevor Morris with Mr Paul Griffiths, Her Majesty’s Vice Lord-Lieutenant for Greater Manchester (centre) receiving the Silver Award at the British Muslim Heritage Centre in Manchester.

Riverside has been awarded Silver status by the Ministry of Defence for supporting the armed forces community. The national housing association was one of 12 organisations that attended the Defence Employee Recognition Scheme presentation in Manchester on 23 November. Silver status recognises the commitment given by organisations for those who serve for their country, and

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Social Housing: How do we meet the current challenges?

Roof tops in Headingley, Leeds.

Paul Hillard, Managing Director of Irvine Housing Association, part of the Riverside group, reflects on the current state of the social housing sector.   When asked to produce something that’s titled a “View of ….” anything it’s tempting to drift easily into clichés about changing times and how extraordinary our current operating environment is. And

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Evolve in the Community – Climbing every mountain…

One of our Evolve plumbers took on the challenge of a lifetime; climbing Africa’s highest mountain to raise money for charity. Tim Jones, 32, was part of a team of 40 climbers taking part in the Mount Kilimanjaro challenge to raise money for the Steve Prescott Foundation, a charity that supports The Christie Hospital in

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Career advice for the LGBT community

John Glenton, Riverside's Executive Director for Care and Support

Riverside’s Executive Director for Care and Support has been offering tips and support to members of the LGBT community looking for a career. John Glenton features in the 2017-18 Stonewall Starting Out guide – a national guide of LGBT-inclusive employers for students and jobseekers.

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