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Keeping you informed in a way that suits you
At Riverside, we understand that no two customers are the same, so we offer you a variety of ways to keep in touch with us. If you have a visual impairment, dyslexia or learning difficulties you can: — register with us for online services so you can use tools like BrowseAloud — sign up for
Read moreOlder People’s Day
By : John Glenton, Director of Operations for care and support services Today is Older People’s Day and that brings me to consider older people from the lesbian, gay, bisexual and trans (LGBT) community. Many in their 60s, 70s and 80s may have experienced direct discrimination and some have lived in fear of imprisonment, when homosexuality
Read moreRiverside Tenants and Residents Federation Annual Report 2015 published
The 2015 Riverside Tenants and Residents Federation Annual Report has been published. Riverside Annual Report is online here or in print, if requested. The Riverside Tenants and Residents Federation Executive exists to be the body of tenants, or more importantly, the voice, for those many tenants and residents, in these challenging times when we are
Read moreJoin us and be at the heart of what we do
We are still looking for tenants, residents and customers to help us shape the service you receive. We want you to tell us what you’re thinking and be the voice of your community. We recently held taster sessions for you to find out how to get involved but don’t worry if you missed them. Next, we are
Read moreContracts signed ahead of Camberwell regeneration scheme
Contracts have been exchanged between Bellway London Partnerships and Riverside to create a joint venture, as plans progress for a key regeneration scheme in Camberwell. The housebuilder was selected by housing association The Riverside Group to work on its existing estate in March 2018. Together they have been developing a scheme, in consultation with residents.
Read moreBlack culture and its effect on LGBT history
By Michael Gill, Co-chair of Riverside’s LGBT employee network Spectrum Whenever I am asked to write a blog for Black History Month from an LGBT perspective my mind always goes to Marsha P Johnson, the gay activist and drag queen. However this year, I thought it’d be a great time to talk about one example
Read moreTerrie Alafat appointed as Riverside’s new Group Chair
The Riverside Group has appointed Terrie Alafat CBE as its new Group Chair. Ms Alafat will take up her new role in April next year, replacing the current Chair Max Steinberg CBE when he retires. She is due to retire from her current role as Chief Executive of the Chartered Institute of Housing in November
Read more400-mile cycling challenge raises funds for baby hospice in Middlesbrough
Hard working staff and residents at a homeless hostel clocked up 400 miles when they completed a cycling challenge in aid of a baby hospice in Middlesbrough. The Stages Academy wanted to help Zoe’s Place Baby Hospice after hearing that it was planning to close two nights a week due to lack of funding. Staff
Read moreCustomer Voice – your opinions count
Every person who holds a tenancy or a leaseholders agreement with Riverside is a member of Riverside Customer Voice. The work of Riverside Customer Voice is led by an executive group that we consult with to get your views heard and make changes to our policies and procedures. The executive has customer representatives from across
Read moreJoin our online Customer Panel
We want to know what you think about the service we deliver to you and how we can improve. Our online Customer Panel allows you to feedback on a regular basis through surveys emailed directly to you on a range of topics. We’ve over 200 members already and they’ve already given us their views on
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