News & blog

Find out more about what we are up to now.

Keep warm and cut your energy bills

With a summer of rain and some low temperatures, it’s no wonder three in 10 of us have already switched the heating on. Recent media reports suggested that eight million households flicked the switch as early as August – a move that’s sure to push up annual energy bills. And with winter not far off,

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More housing officers working for you where it matters most

For more than a year, we’ve been reorganising and making savings behind the scenes so we can invest more where it matters most – in neighbourhoods. As a result, from the winter onwards, there’ll be 40 per cent more housing officers to work with you in your home, or out and about where you live. Their hours will

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LGBT customers’ views wanted

We want to make sure Riverside’s services reflect and cater for people from all backgrounds. To support this, we’re launching a focus group for Lesbian, Gay, Bisexual and Transgender (LGBT) customers. It will help us find out what you think of our services, review our policies, and make sure we consider LGBT customers’ needs and

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Your retirement living

£6m facelift for schemes We spent £6million refurbishing Retirement Living schemes in the year to April – and it’s part of a bigger £27million investment programme. Now we have started consulting with even more customers about the next phase of improvements in their schemes. Celebrate, de-stress and prepare for a super sleep!  Your new Health

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#HousingDay 2017: What social housing means to Riverside customers

Today is #HousingDay 2017 which celebrates the difference that social housing makes to people all over the country. This year the day is focused on telling customers’ stories and dispelling misconceptions about who lives in social housing.  Next year Riverside will be 90 years old and our roots go back to 1928. We began life

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Homelessness: Riverside’s response to this week’s National Audit Office report

This week’s report from the National Audit Office confirms what we are seeing on a daily basis across the country as we work with more and more people affected by homelessness. As the third largest provider of homelessness services in the country, we are acutely aware of the increase in rough sleepers and people threatened

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New research reveals 500,000 homes needed across the north of England over the next decade

Roof tops in Headingley, Leeds.

At least 50,000 new homes are required every year for the next decade across the north of England to keep up with projected demand, according to new research published today. Homes for the North, an alliance of the 19 largest housing associations across the north of England, including Riverside, commissioned housing and planning research specialists

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Allpay direct debit transactions on Friday 8th September

Riverside News Update

On Friday 8th September, a fault with the Allpay payment service meant that duplicate payments were taken from some customers’ bank accounts. This was a system-wide fault with Allpay and has affected other housing providers and organisations who also use this payment service. This incident affects customers who have signed up to direct debit and

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First Residents’ Steering Group meetings to take place in London

Consultation event in Lambeth

Residents are being invited to join a new steering group to help shape the multi-million pound regeneration of their estate. Riverside is planning to invest in building new homes and improving two neighbourhoods in Bromley and one in Lambeth, all in London. Residents have already taken part in consultation events and visits, having a say

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World Suicide Prevention Day 2017: Let’s talk

Ahead of World Suicide Prevention Day this Sunday 10 September, Riverside Care and Support’s Liz Turner considers why talking and listening could help to save a life. Every year, more than 800,000 people die by suicide and up to 25 times as many make a suicide attempt. Some of these people may be linked to

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