News & blog

Find out more about what we are up to now.

Consultation on changing the way we serve customers

Changes to our frontline service mean customers will see us out and about in their neighbourhoods more than ever. And if they’re not around, there are plenty of other ways to access services online and over the phone. So we are consulting with customers and others about proposals to close the reception desk at offices

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Why it really is good to talk

Fran-stulberg

Fran Stulberg, Chair of Riverside’s disability support group Enable, discusses why starting that conversation is so important on national Time to Talk Day.

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Riverside leaps up LGBT top 100 employers list

Riverside has leaped 24 places, from 60 to 36, in Stonewall’s league table of LGBT-friendly employers.

We were also second within the housing sector and held onto our title as the best gay-friendly housing association in the North West for the fifth year in succession.

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Riverside’s response to the Government’s consultation on housing costs for sheltered housing and extra care accommodation

Riverside is one of the largest charitable housing association groups in the country, owning and managing over 53,000 homes across England and Scotland. We are a significant provider of supported housing, delivering homes and services to over 10,000 customers across 872 schemes. Of these 223 schemes are sheltered housing and 15 are extra care. We

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Homelessness: Funding for short-term supported housing must remain in the main welfare system – Riverside’s response to Government consultation

Riverside is one of the largest charitable housing association groups in the country, owning and managing over 53,000 homes across England and Scotland. We are a large provider of supported housing, delivering homes and services to over 10,000 customers across 872 services. We are England’s third largest provider of homelessness services. We welcome the Government’s

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Contacting us on Friday 19 January, 2018

Riverside News Update

We’re experiencing an unusually high number of calls to the Customer Service Centre this morning, Friday 19 January. To avoid a lengthy wait, if you have an enquiry that isn’t an emergency, you might be better calling us this afternoon. Don’t forget our phone lines are staffed 24 hours a day, seven days a week.

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Go-ahead for £4.8m new homes plan in Carlisle

Roof tops in Headingley, Leeds.

Planning permission has been granted to build 40 new homes for affordable rent in Carlisle – providing much-needed new social housing in the town. The £4.8 million development in Beverley Rise, Harraby, will offer residents two and three bedroomed semi-detached homes with gardens and off-street parking. All of the 40 new builds are for affordable

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Riverside shortlisted for two national awards

Riverside has been shortlisted in two categories for the prestigious UK Housing Awards 2018. We’re in the running for ‘Outstanding Approach to Communication’ and ‘Outstanding Approach to Meeting Specialist Housing Needs’ in the annual awards which recognise excellence in the UK housing sector. The shortlisting for the communications award comes after Riverside and partners St

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“Now I can see how far I’ve come”

Four years ago, Ian James was reading mathematics at university and enjoying all the trappings of student life. But a car accident was set to change things forever.  Struggling to cope and at risk of becoming homeless, Ian (25) found help at Cangle Foyer. “Within the space of a year, my life had changed beyond

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Cumbria-based Impact HA selects Riverside as preferred partner

Impact Housing Association Logo

Impact Housing Association has started partnership talks with Riverside with a view to the Cumbria- based housing provider joining The Riverside Group later in the year. To improve long-term prospects for their homes, tenants and staff, Impact has approached a carefully selected number of housing associations with which to explore a partnership for the future.

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