We increased the frequency of our customer update from quarterly to bi-monthly.

The ‘Word on the Street’ newsletter is posted out to all tenants. This year’s to date are listed below: 

1. February 
2. April 
3. June 
4. August 

Further to this, our Tenant Partners have been conducting Estate Walkabouts giving tenants the opportunity to meet with colleagues and tell us what matters to them and their community so we can work together to create positive change. We held our first estate walkabouts on Monday 12th August covering Lawthorn, Monkton and the Fullarton area of Irvine. We identified fly tipping in Lawthorn which is being dealt with. 

We will be texting and emailing customers with info on forthcoming walkabouts in their area, as well as advertising in Word on the Street and Riverside Scotland’s social media channels and website.