In February we partnered up with Connecting Scotland to combat digital exclusion amongst Riverside Scotland customers. We are offering customers the opportunity to borrow IT devices and MiFi (mobile hotspot) devices to gain internet connectivity. Tenant Partners (aka Housing Officers) proactively identify customers who may need assistance through the scheme, and we’ve advertised it in our newsletters to allow customers to self-refer.

Connecting Scotland are keen to target the following priority groups: 

• over 65 
• in a low-income household 
• living with a long-term illness or disability 
• unemployed 
• or victims of crime or abuse 

Tenant Partners can refer customers to use the service. Customers can also self-refer by contacting the Customer & Community Engagement Officer, Gavin Wiffen: [email protected].