One Academy

At One Academy, we provide flexible training solutions through our suite of Apprenticeships and professional qualifications specialising in strategic leadership and management and social housing training.

Apprenticeship and Professional Training Services


One Academy part of the Riverside Group

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About us

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At One Academy, we provide flexible training solutions through our suite of apprenticeships and non-apprenticeship professional development qualifications.

Three people sat in an office meeting room with notepads infront of them.

Working in partnership with employers we build training programmes tailored to organisational requirements designed to address the diverse needs of their teams. We combine formal training with best practice to deliver accessible, career enhancing professional development for participants to increase productivity and optimise their performance in the workplace.

Our team of passionate and experienced Professional Coaches deliver inspiring, high-quality, professional training services through e-learning, group training and 1:1 coaching for a complete learning experience.

We are:

  • a centre of professional excellence
  • a leadership and management and housing specialist provider
  • approved on the Register of Apprenticeship Training Providers
  • Ofsted regulated
  • a Chartered Management Institute and Chartered Institute for Housing accredited centre
  • value for money delivering a return on investment for employers.

Strategic Leadership and Management Apprenticeship Programmes

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We offer level 3 to level 7 Leadership and Management programmes that combine apprenticeship standards with Chartered Management Institute (CMI) qualifications to bespoke learning content to meet workforce development and business needs.

People listening in a meeting in an office.

Designed to enhance performance, our programmes provide a clear pathway for progression towards the ultimate Management and Leadership achievement, Chartered Manager status.

One Academy offers:

  • Level 3 Team Leader Apprenticeship Standard Level including CMI Certificate in Principles of Management and Leadership
  • Level 5 Operations or Departmental Manager Apprenticeship Standard including CMI Certificate in Management and Leadership
  • Level 7 Senior Leader Apprenticeship Standard including CMI Certificate in Strategic Management and Leadership
  • We also offer stand-alone CMI qualifications from level 3 to level 7 without an apprenticeship.

Housing Professional Apprenticeships

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One Academy is committed to supporting the housing sectot to meet the professionalisation of the social housing sector requirements set out in The Social Housing (Regulation) Act 2023. We do this through our suite of housing apprenticeships and non-apprenticeship professional qualifications accredited by Chartered Institute of Housing (CIH) and Insititute of Residential Property Management (IRPM).

Staff visiting customer at housing as part of Floating Support at The Crossings, Hull.

We support organisations to invest in developing confidence, knowledgeable staff who feel valued and take pride in their role as housing professionals.

One Academy offers:

  • Level 2 Housing and Property Management Assistant Apprenticeship Standard
  • Level 3 Housing and Property Management Apprenticeship Standard including CIH Level 3 Certificate in Housing Practice orIRPM Level 3 in Leasehold Management or CIH Level 4 Certificate in Housing
  • Level 4 Housing and Property Management including CIH Level 4 Certificate in Housing
  • Level 4 Anti-Social Behaviour and Community Safety Officer
  • We also offer stand-alone CIH qualifications without an apprenticeship Level 2-5.

One Academy Apprenticeship Programmes

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In addition to Housing and Leadership and Management Apprenticeships we also offer the following Apprenticeship Standards with optional professional qualifications to bespoke programmes according to organisational needs:


  • Level 5 Coaching Professional Apprenticeship Standard

Business and Customer Service

  • Level 3 Business Administrator
  • Level 2 Customer Service Practitioner
  • Level 3 Customer Service Specialist includingoptional CIH qualification or CPD modules

Care and Support

  • Level 2 Adult Care Worker including Level 2 Diploma in Care
  • Level 3 Lead Adult Care Worker including level 3 Diploma in Care

Professional Development Qualifications

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We offer stand-alone accredited qualifications for organisations looking for a suitable alternative to apprenticeships.

Four people sat in an office meeting room with laptops in front of them, one person is speaking and the others are listening.

Management and Leadership

  • Level 3 CMI Principles of Management and Leadership Award, Certificate or Diploma
  • Level 5 CMI Management and Leadership Award, Certificate or Diploma
  • Level 7 CMI Strategic Management and Leadership Practice Award, Certificate or Diploma


  • Level 2 CIH Certificate in Housing Practice
  • Level 3 CIH Certificate in Housing Practice
  • Level 4 CIH Certificate in Housing
  • Leve 5 CIH Diploma in Housing
  • Level 3 IRPM Leasehold Management
  • Level 4 IRPM Leasehold Management

G15 Accelerate Programme - Developing Diversity in Leadership

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One Academy is privileged to be the exclusive provider of the G15 Accelerate programme. An industry leading high calibre Leadership and Management Programme that addresses the under-represntatio of minority ethnic groups in senior leader and execturive roles within the housing sector. This programme is offered at level 5 and 7 and includes CMI leadership and management qualifications.

A group of people standing together and each holding an award from the G15 Accelerate programme.

Organisational and Bespoke Development Programmes

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We offer on-demand bespoke training packages designed with employers to meet their training requirements and aligned to strategic priorities.  We do this through consultation and organisational needs analysis to build a detailed understanding of the organisation’s training requirements and design a programme that addresses the specific professional development needs of their employees.

Get in touch

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One Academy enquiry form

Please let us know what you'd like to find out around the opportunities we provide.