Terrie served as Chief Executive of the Chartered Institute of Housing from 2015 to 2019, and has a wealth of housing experience spanning over 23 years.
Her previous appointments include Director of Housing at the Department of Communities and Local Government where she was responsible for national housing polices including affordable housing, homelessness and supported housing.
Her wealth of knowledge of the housing sector and her work in shaping policy will be instrumental in continuing to take the Group forward as one of the country’s leading providers of housing and homelessness services.
Appointed Group Chair: 1 April 2020.
In June 2014 Pauline retired from her role as Deputy Chief Executive and Corporate Director at Hull City Council. Previously, she worked in Nottingham and Liverpool both for the NHS and Local Government. She has led multi million pound regeneration projects and programmes such as New Deal for Communities, Housing Market Renewal, and Building Schools for the Future, Hull Extra Care Housing PFI scheme and Economic Development. Her role as Director of Regeneration in Hull included leadership of the Council’s 26,000 housing stock, repairs and maintenance service and heading up the successful bid for City of Culture 2017.
Pauline has a Master’s degree in Public Health and has worked across education, housing, health and regeneration during her 33-year career.
Pauline is an Honorary Member of the Faculty of Public Health. She spent a number of years as a school governor and was a Non–Executive Director of Wirral Primary Care Trust. She is currently a member of The Guinness Group Strategy and Performance Committee and also Derbyshire Health United.
Pauline acts as Vice Chair of the Riverside Group Board and is also Chair of the Governance & Remuneration Committee.
Carol Matthews took up her post as Group Chief Executive of Riverside in February 2012, following five years as Chief Executive of Guinness Northern Counties, part of the Guinness Partnership.
Originally from Glasgow, Carol’s career began in housing with Sheffield City Council as a management officer collecting rent door to door and managing a patch. She also worked for Burnley and Bristol Councils prior to joining Northern Counties in 1993, ultimately becoming Chief Executive in 2007.
Carol sat on the Board of the National Housing Federation for seven years and is still involved at a regional level. She also served on the Audit Commission’s National Housing and Regeneration panel.
Co-opted to the Group Board, 6 February 2012
Having worked as a teacher, Sally is now an enhanced first aider and volunteer for safe families. She joined the Riverside North Divisional Board (formally Riverside North East) as Tenant Board Member in April 2011, and was appointed Tenant Board Member of The Riverside Group Ltd (TRGL) in June 2014, following her appointment as TRGL Board Observer in February 2014. She is also a Director of Riverside Consultancy Services Ltd.
Sally is a Riverside North Tenants and Residents Federation Executive representative and has invaluable experience in the voluntary sector having worked as a “mystery shopper” with Your Homes Newcastle and having been part of their Estate Management Team. In April 2014, she was elected to serve as the Secretary of the Riverside Tenants and Residents Federation Executive.
Previously, she has been involved with the CPAS organisation as a youth leader, providing supervision and activity programmes for 11-18 year olds during summer camps, and Chair of the Federation’s Training, Learning and Development Business group.
With over 30 years’ experience within the Police, having achieved the rank of Assistant Chief Constable, Peter has gained immense insight into managing complex community issues around hate crime and crime linked to deprivation in local communities. Peter produced and implemented the first Strategic People Plan on Wellbeing, Culture and Standards for Lancashire Constabulary, as well as their award-winning Diversity and Equality Strategy.
Peter acts as a Non-Executive Director for the North West Ambulance Service NHS Trust, and carries out a number of roles within Riverside’s governance community. He is a member of TRGL Group Board, acting as a Co-Optee since June 2016, and he recently became a Non-Executive Member. He has been a member of our Riverside Care and Support Committee (previously the Care and Support Divisional Board) since November 2013, and is the chair of the Neighbourhood Services Committee.
Ingrid is grounded in the commercial world having been an Executive Director in the medical devices industry.
Ingrid brings valued experience when serving as a Board and Committee Member for Riverside with an abundance of Non-Executive experience including serving as the Chair for Halton Housing and Vice Chair of the Regenda Group, and from Boards in the NHS including NHS Halton CCG (Governing Body Lay Member), NHS Warrington CCG (Lay Chair of Primary Care) and NHS Alliance Leadership Group (Chair).
In addition to this Ingrid is a member of the Policy Advisory Committee for the Chartered Institute of Housing. She recently joined The Riverside Group Limited (TRGL) Board in October 2017 and is the Chair of our Care and Support Committee.
Sandy is a Finance Director at The Oaklea Trust and has been a Board Member at CIMA Conduct Committee since 2015.
Sandy has worked across a variety of finance roles in the commercial and charitable sectors, including some roles within housing. She is an experienced Non-Executive Director with a strong social purpose.
Goi Ashmore is an experienced Treasurer with 18 years’ experience in treasury, finance and risk. Goi currently works with Commercial and Northern as well as engaging in consultancy work. He has previously worked with Atradius, Cooperative Financial Services and Barclays.
Goi has been a Trustee of the homelessness charity Shelter and Chair of its Audit and Risk Committee since 2018 and was formerly a Board Member at Cadarn/Newydd Housing Group.
Goi holds degrees in Economics from the University of Sheffield and the University of Wales, and he has studied at the Open University and Edinburgh Business School.
Lisa Tennant is a consultant specialising in digital transformation in the public, private and voluntary sectors with over 20 years leadership experience.
Lisa is a non-executive director of NHS Ayrshire & Arran and the Energy & Communications Ombudsman, a Board Member of Scottish Land Fund and a non-executive advisor to Forestry & Land Scotland. Previously Lisa has been a non-executive director of the Scottish Police Authority, the Ethical Property Company and a Lay Member of the Scottish Solicitors Discipline Tribunal.
Lisa was a Fulbright Scholar at Babson and has studied at Cambridge University and the Henley Business School.
Erfana Mahmood is a qualified senior solicitor who has worked as a property law finance specialist. She qualified as a Property Solicitor with a large, national Registered Social Landlord in 1999 before moving to join a commercial solicitors’ firm as Head of Volume Commercial Lending. She has advised on a wide range of issues relating from property development transactions to commercial lending criteria.
Erfana has served on a number of different Boards as a non-executive director for various organisations operating in the finance, social housing and health sectors. In these roles she has held various positions of responsibility including Senior Independent Director and Chair of the Nomination & Remuneration committee.
Clarine Stenfert has 25 years’ experience in UK financial services, most recently as the Global Head of Export Finance with JP Morgan. Previously she has worked in London, Johannesburg and Frankfurt with Citigroup and Crédit Agricole. Clarine is currently an Advisory Board member at Creditenable.
Clarine holds a Master’s degree in International Affairs from Columbia University in New York, concentrating on International Finance and Banking and received her undergraduate degree from the European Business School. She speaks six languages.