Appointed 1 April 2020.
Terrie served as Chief Executive of the Chartered Institute of Housing from 2015 to 2019, and has a wealth of housing experience spanning over 23 years.
Her previous appointments include Director of Housing at the Department of Communities and Local Government where she was responsible for national housing polices including affordable housing, homelessness and supported housing.
Her wealth of knowledge of the housing sector and her work in shaping policy will be instrumental in continuing to take the Group forward as one of the country’s leading providers of housing and homelessness services.
Appointed Group Board Member 2016 and Vice Chair 2017.
In June 2014 Pauline retired from her role as Deputy Chief Executive and Corporate Director at Hull City Council. Previously, she worked in Nottingham and Liverpool both for the NHS and Local Government. She has led multi million pound regeneration projects and programmes such as New Deal for Communities, Housing Market Renewal, and Building Schools for the Future, Hull Extra Care Housing PFI scheme and Economic Development. Her role as Director of Regeneration in Hull included leadership of the Council’s 26,000 housing stock, repairs and maintenance service and heading up the successful bid for City of Culture 2017.
Pauline has a Master’s degree in Public Health and has worked across education, housing, health and regeneration during her 33-year career. Pauline is an Honorary Member of the Faculty of Public Health. She spent a number of years as a school governor and was a Non–Executive Director of Wirral Primary Care Trust. She is currently a member of Derbyshire Health United.
Pauline is also Chair of the Governance & Remuneration Committee. Pauline is really passionate about regeneration and place shaping and is a member of the Group Development Committee.
Caroline became Chair of One Housing on 3 August 2020. Caroline Corby worked in the City for 13 years specialising in private equity. She has served on a number of private and public sector boards across a range of industries and services. Caroline joined the board of One Housing in 2018 and became Chair in August 2020.
Appointed February 2012.
Carol Matthews took up her post as Group Chief Executive of Riverside in February 2012, following five years as Chief Executive of Guinness Northern Counties, part of the Guinness Partnership.
Originally from Glasgow, Carol’s career began in housing with Sheffield City Council as a management officer collecting rent door to door and managing a patch. She also worked for Burnley and Bristol Councils prior to joining Northern Counties in 1993, ultimately becoming Chief Executive in 2007.
Carol sat on the Board of the National Housing Federation for seven years and is still involved at a regional level. She also served on the Audit Commission’s National Housing and Regeneration panel. She also Chaired H4N from 2018 to 2020
Appointed October 2017.
Ingrid is grounded in the commercial world having been an Executive Director in the medical devices industry.
Ingrid brings valued experience when serving as a Board and Committee Member for Riverside with an abundance of Non-Executive experience including serving as the Chair for Halton Housing and Vice Chair of the Regenda Group, and from Boards in the NHS including NHS Halton CCG (Governing Body Lay Member), NHS Warrington CCG (Lay Chair of Primary Care) and NHS Alliance Leadership Group (Chair).
In addition to this Ingrid is a member of the Policy Advisory Committee for the Chartered Institute of Housing. She joined The Riverside Group Limited (TRGL) Board in October 2017 and is the Chair of our Care and Support Committee.
Appointed Co-optee January 2020 and became a Non-Executive member in October 2020.
Sandy is a Finance Director at Bender (UK) Ltd and has been a Board Member at CIMA Conduct Committee since 2015.
Sandy has worked across a variety of finance roles in the commercial and charitable sectors, including some roles within housing. She is an experienced Non-Executive Director with a strong social purpose. Sandy joined the Group Audit Committee in 2018, she was appointed as Interim Chair in July 2020 and held the Chair position from October 2020 to November 2021.
Appointed July 2020.
Goi Ashmore is an experienced Treasurer with 18 years’ experience in treasury, finance and risk. Goi currently works with Commercial and Northern as well as engaging in consultancy work. He has previously worked with Atradius, Cooperative Financial Services and Barclays.
Goi has been a Trustee of the homelessness charity Shelter and Chair of its Audit and Risk Committee since 2018 and was formerly a Board Member at Cadarn/Newydd Housing Group.
Goi holds degrees in Economics from the University of Sheffield and the University of Wales, and he has studied at the Open University and Edinburgh Business School.
Goi also Chairs the Group Treasury Committee.
Appointed Co-optee July 2020 and became Group Board member on 2nd June 2021
Erfana Mahmood is a qualified senior solicitor who has worked as a property law finance specialist. She qualified as a Property Solicitor with a large, national Registered Social Landlord in 1999 before moving to join a commercial solicitors’ firm as Head of Volume Commercial Lending. She has advised on a wide range of issues relating from property development transactions to commercial lending criteria.
Erfana has served on a number of different Boards as a non-executive director for various organisations operating in the finance, social housing and health sectors. In these roles she has held various positions of responsibility including Senior Independent Director and Chair of the Nomination & Remuneration committee.
Erfana is also a member of the Group Audit Committee.
Sam is an Executive Director of Operations at Muir Group Housing Association and has been a Board Member at Chester Aid to The Homeless (CATH) since 2008.
Sam’s strengths lie in housing where he has substantial executive experience, through his current role at Muir, across all aspects of housing management, customer service, investment and development.
Paula is a local authority foster carer and has a strong social conscience and a passion for assisting and improving her local community. Paula has a background in customer service specialising in resolving customer complaints and identifying learning and development opportunities. Paula has been a Riverside tenant for over 15 years and became a member of Riverside Customer Voice Executive as a volunteer 8 months ago. Paula beame involved with Riverside as she has a desire to assist in helping Riverside to improve services for customers.
Stewart recently retired as Managing Director of Lovell Partnerships Ltd. He is a very experienced development and construction professional, having overseen a development pipeline of around 3,000 homes every year for Lovell.
Stewart is also the Chair of the Group Development Committee.
Since 2016, Rommel has been Finance Director of the Bank of England, having previously worked in a number of different and varied roles in Regulatory/Government, Not for Profit and Financial Services, including JP Morgan Chase.
Rommel is also the Chair of the Group Audit Committee.
Appointed 1 January 2022.
Olwen has also been a co-optee of the Customer Experience Committee since September 2021.
Olwen’s early working life included working in the retail sector, at both Tesco and then Marks & Spencer. Olwen went to university and qualified as an Early Years teacher when she was in her forties. From there Olwen has spent a number of years in teaching and became Head of Early Years. Olwen was always interested in Special educational needs and was SENCO for the school she worked at. Later, Olwen joined the county advisory team as an Early Years Coordinator/ Area SENCO. This role enabled Olwen to travel around (mostly) West Cumbria, visiting Nurseries and schools, offering advice in best practice and supporting settings and families with additional needs provision.
Olwen is a leaseholder in a general needs building and has been for over 16 years. During that time Olwen has always taken an interest in her home and surrounding area.
Olwen was a former Tenant Board member of Impact Housing Association Ltd and Impact Committee until full integration in October 2021 and was involved in a variety of Impact residents’ groups and has joined the Riverside Voice online group.