Care and Support Committee
Care and Support Committee
Appointed October 2017.
Ingrid is grounded in the commercial world having been an Executive Director in the medical devices industry.
Ingrid brings valued experience when serving as a Board and Committee Member for Riverside with an abundance of Non-Executive experience including serving as the Chair for Halton Housing and Vice Chair of the Regenda Group, and from Boards in the NHS including NHS Halton CCG (Governing Body Lay Member), NHS Warrington CCG (Lay Chair of Primary Care) and NHS Alliance Leadership Group (Chair).
In addition to this Ingrid is a member of the Policy Advisory Committee for the Chartered Institute of Housing. She joined The Riverside Group Limited (TRGL) Board in October 2017 and is the Chair of our Care and Support Committee.
John Glenton took over as the Executive Director for Care and Support in April 2016, following three years as Director of Operations. John has more than 25 years’ experience in the care and support sector.
John’s career began as a Support Worker and has held various management roles over the past 20 years covering business development, strategy and operations.
Andy has extensive experience in the food manufacturing industry in a number of Operational, Commercial and General Management roles with companies such as Unilever and Northern Foods.
He has successfully turned round under-performing businesses by improving management focus, organising and developing teams and by adding value through the development of strategic customer relationships.
Hetal has over 15 years’ experience of working in financial services and is currently Head of Banking and Savings at Santander UK (Retail Bank), having held a number of leadership roles. He served as a Non-Executive Director on the Riverside South and Central Divisional Board between 2010 and 2016.
In October 2017 he became a valued member of our Care and Support Committee. Hetal is also on the Board of the Rushey Mead Multi-Academy Trust in Leicester, which works to make a positive difference to the staff, children and communities it serves.
Hetal has experience of financial and risk governance, performance oversight and creating integrity in decision making. He provides coaching and mentoring to help people develop their leadership skills.
Judith currently acts as a Non-Executive Director for Incommunities Group Limited, a LSVT organisation based in Bradford with over 20,000 units of mixed accommodation. She also holds Executive roles serving as the Chair of Sadeh Lok Ltd and as a Director of Lightcliffe Golf Club Limited.
Judith was previously employed by The Riverside Group Limited as the ECHG Director of Older Peoples’ Services, and prior to this as the Interim Director of Operations for ECHG. Judith is therefore well placed when serving on our Care and Support Committee.
Ian has over twenty-five years’ experience of Strategic Commissioning of Adult Social Care.
Working in a number of Metropolitan Local Authorities, he has developed and implemented a range of Joint Commissioning Strategies and coordinated related market management and procurement activities.
Ian led Wakefield Council’s successful national award of Beacon Status for Strategic Commissioning and has a particular interest in Older People’s and Learning Disability services.
Chris is an Executive Coach and Finance Director at UK Board, International Coach Federation, previously Head of Operations at Barclays and Deputy Chair of Lake District National Park Authority. Chris is an experienced Non-Executive Director with commercial experience and a strong social purpose.
With 25 years' multiple disciplined housing experience, Sara has built a reputation in delivery.
12 years heading up retirement and extra care services and then Executive Director for all Care and Support services for a major housing association has led to a huge understanding of what is required to deliver exceptional quality services in challenging housing times.
Michele has thirty years experience of working within disability issues and disabled peoples organisations. Michele is currently the Chief Executive of Breakthrough UK, a successful disabled people’s organisation, based in Manchester, which promotes independent living and employment. In her role as CEO and driven by her passion and commitment to ensuring choice and control for disabled people, Michele aims to influence local, regional and national policy and practice and remove the barriers that prevent disabled people living independent lives. Michele has worked at Breakthrough UK since 2008.
Michele is a highly experienced strategic leader and influencer and operational manager in local government and the third sector. Strong business acumen, experience in change management, policy and business development and nationally known expertise in disability issues.
Michele holds a number of significant Governance and Scrutiny roles including :
A member of the Equality and Human Rights Commission – Disability Advisory Committee, Co-Chair of Greater Manchester Mayors Disability Panel, a member of Greater Manchester Voluntary Sector Leadership Group, GM Health & Work Board, elected member of Our Manchester Leaders Forum and is a Governor at an outstanding community high school.
In 2018 Michele was ‘headhunted’ and seconded to lead out on a significant piece of work in a developing Local Care Organisation to create the conditions for residents and the voluntary and community sector to be genuinely involved in the integration of health and social care at neighbourhood level and improving health outcomes.
In 2017 Michele was awarded a place on the ‘Power 100 list’ of most influential disabled people in the UK.
Recent interests include influencing the strategic and cultural shift in social care and health delivery in Manchester as part of Devolution. Michele is keen to ensure the barriers that prevent disabled people being in control of their health, wellbeing and independence within their own communities are addressed in the new approach to delivering health and social care. Michele is passionate about person centred and asset based approaches.
Michele began her career volunteering for a disabled people’s organisation in the 80’s as a young woman with a hearing impairment who had decided she didn’t want to be a social worker after all. There she was introduced to the Social Model by other disabled people and from then she says – ‘it all made sense’! Michele went on to become the manager of this organisation - Greater Manchester Coalition of Disabled People and then moved onto Local Government where she spent 10 years in corporate roles, first as a Disability Equality Officer and then in a managerial role developing and leading best practice in service delivery – whilst there she obtained her Masters in Management.
Michele is also a volunteer coach for aspiring Women Leaders for Queen Bee Coaching and a Community Governor and Chair of Safeguarding & Inclusion at an ‘outstanding’ High School in Warrington where she lives with her husband and two teenage daughters.
Karen was ordained in 1994, in the historic year when the Church of England voted to ordain women to the priesthood.
Her ministerial life began in the Diocese of London, the place where she was born and served her title post in the vibrancy of Southall, Middlesex, as well as serving as a prison chaplain. Karen was parish priest in the Diocese of Rochester and then Chelmsford where she also held the role of Lay Discipleship Advisor in the Bradwell Episcopal Area, on the Bishop of Bradwell’s Team.
In 2014, she moved to the North West of England as part of a Team Ministry in Bolton before taking up her current role as Archdeacon of Manchester in 2017.
She enjoys a plant based diet, walking, dogs, reading, working with willow and cycling and when possible some horse riding.
Vic has been a Riverside customer for 8 years and an involved customer since 2015. He is currently the Chair of the Riverside Customer Voice Executive (RCVE), which is the committee through which Riverside conducts its formal customer engagement. Vic actively recommends that all customers get involved at a level that suits them, but is also committed to the ethos that “not every customer will be an involved customer, but RCVE must provide the opportunities for every customer to be involved, when they wish”.
Vic served on Riverside’s London Development Committee from 2018-2021 and has been the RCVE Group Board Observer.
Prior to his early retirement Vic worked in the Public Road Transport Industry and has over 40 years’ experience representing others, his peers, working people, and underrepresented groups; he considers himself to be a good listener, observer and communicator.
Vic has 2 children and 2 young grandsons, Leo an Essex lad, and Charlie a Liverpudlian. His hobbies include horse riding, watching sport and reading.
Vic hopes his role as a Care and Support Committee member will bring valued customer insight and perspective to the work of the Care and Support Committee.
Pauline has worked at a senior level in Housing Associations for over 28 years most recently as an Executive Director of the Peabody Trust. In July 2019 she set up her own consultancy working within the social housing sector. Pauline is a board and audit committee member at both Southdown HA, a specialist housing, care and support provider in Sussex and an Independent School which specialises in Special Educational Needs and Disabilities.