Our Riverside Customer Plan was launched in November 2019 and is designed to drive improvements for all of our customers.
It focuses on four key themes:
So what have we done to improve services for you in those four key areas? Watch our videos below to find out:
Customer Plan update – Customer Engagement
Customer Plan update – Customer Experience
Customer Plan update – Tackling Homelessness
Customer Plan update – Digital Services
A huge thank you to everyone who has provided feedback and suggestions that have helped us to drive these improvements.