Your find a home journey

Pre-tenancy & affordability checks


Before being made an offer you will need to complete some pre-tenancy and affordability checks with the Lettings Officer. The purpose of this is to ensure the home is an ideal match for you, that you are eligible for rehousing and that you can afford the rent and other associated household costs. You will be required to provide us with some for yourself and your household and these usually include:

  • Proof of ID: such as a passport, driving licence or birth certificate
  • Proof of address: such as a bank statement, utility bill or bank statement dated within the last 3 months
  • Proof of income: such as your wage slips or welfare benefit award notification
  • A landlord or character reference: this would usually be from your current landlord and any previous landlord you have had in the last 12 months. If this is the first time you have rented a home, a character reference from somebody not related to you who knows you in a professional capacity may be suitable, for example, your employer.

The checks will be completed either over the telephone or via our digital sign-up app.  We will go over the key details of your application to make sure we have got accurate information about you and those moving in with you.