In supported accommodation and floating support services across the country, our colleagues, volunteers and customers get together to make Christmas a special time. While many people across the country take time off, our colleagues continue to work in our services throughout the Christmas break. Everyone pulls together to make sure that what could potentially be a difficult or lonely time for some of the people we support becomes a time of hope and festive cheer.
This year has been particularly difficult for us all and this Christmas will be different to what many of us are used to, so we’re all going that extra mile to make a difference and make all our customers feel like they are at home for Christmas.
We have asked some of our teams to share their thoughts about what Christmas means to colleagues, volunteers and customers across the country.
Here's what they told us:
Sarah – Rose Brae, Wirral
Supported accommodation for people affected by homelessness
Julianne – Engage Haringey, London
Floating support service
Nicki – Peppercorn Lodge, Suffolk
Young families’ service
Vans – Centre 28, Hull
Supported accommodation for young people affected by homelessness
Jane – Mike Jackson House, Aldershot
Supported accommodation for veterans
Carla – Swindon
Young Parents Accommodation Service
Suzanne – Marie House, Wakefield
Refuge for women and children fleeing Domestic abuse
Claudia – ABEN – Withington Road, Manchester
LGBTQ+ supported accommodation for people sleeping rough
Mandy and Clare – Sefton Families Project, Merseyside
Families’ Housing First service
Colin – Wharf House, Doncaster
Supported Accommodation for people affected by homelessness.
Prudence – Queen Mary Pathway, Westminster, London
Asset-based, high-support accommodation service for single homeless women
Trisha – Street Buddies, London
Volunteer rough sleeper outreach service