Isle of Dogs: Revitalising your neighbourhood

We have been working with residents on the Isle of Dogs to agree the best way to deliver new homes and an improved neighbourhood.

Together, we are considering a number of options for potential improvements, including refurbishment, upgrading communal spaces and full or partial redevelopment, but at the heart of any changes are:

Our commitments for the area:

  • A genuinely resident-led approach with open and meaningful consultation
  • That any regeneration must improve the quality of life for our residents upon completion
  • That any regeneration has a lasting positive impact for our residents and the community.

Areas under regeneration:

We own and manage 84 homes in Alice Shepherd House and Oak House on the St John’s Estate. We are currently working with residents and consultants to consider different regeneration options for the future of these blocks.

Please visit the dedicated Alice Shepherd House and Oak House project website here.

What has happened so far

In 2017

We carried out an independent stock condition survey which suggested that Alice Shepherd House and Oak House may benefit from change.

In 2018

This view was supported by feedback we gathered from residents during our day-to-day work as a landlord and through several resident events. Alice Shepherd House, in particular, has a number of long-standing maintenance issues that would be difficult to fully repair without considerable and invasive work to the entire building. Residents also told us that they have ongoing concerns about anti-social behaviour and security. This led us to consider these two blocks for regeneration.

In 2019

A ‘Residents Steering Group’ (RSG) was appointed, which consists of a voluntary group of tenants and leaseholders from across the two blocks.

The steering group appointed:

  • Architects – PRP Architects LLP
  • An independent advisor – Lee Page from TPAS, who will work with residents and us to complete an options appraisal.
  • Mike Tyrrell, former CEO of Tower Hamlets Community Housing, as a residents’ advocate, whose role is to represent and support residents throughout the option appraisal process.

In March to April, we gathered information from 81% of households in Alice Shepherd House and Oak House through our ‘Starting the Conversation’ questionnaire. Residents told us what they liked, disliked, and felt could be improved about their homes, blocks and neighbourhood.

In July, we shared the questionnaire results with residents so they could gain an understanding of the views of their neighbours.

In 2020

We kicked off the first round of consultation and introduced our project architect, PRP. This included two exhibition events followed by one-to-one meetings arranged between residents and the One Housing regeneration team.

The first exhibition events were held in person and covered an introduction to the options appraisal process, and discussion to build on the feedback from the ‘Starting the Conversation’ questionnaire.

The second exhibition events were held remotely due to the Covid pandemic through posted booklets, phone interviews and online feedback. Residents were presented with the different designs for the regeneration options, along with some analysis work on each option looking at factors such as the financial assessment, planning risk and community benefits.

In 2021

In June, we held the third exhibition event in person, where residents were presented with a summary of the different options from the last event and an introduction to the design themes for each of the options, covering private/shared open space, parking, buildings, and internal home layouts.

The second part of the event was set up into three workshop spaces, each covering the design themes, in which residents were presented with a number of boards showing plans and sketches of each option as well as example images of the potential designs and interventions.

In general, Full Redevelopment was the option that most residents were in support of, followed by the Refurbishment option.

In October, we held the fourth event where residents were presented with the selected 3 options that were brought forward from the last event. The selection of design options was based on the popularity amongst residents and viability assessments. The design options and their viability assessments were presented along with a 3D physical model which residents could see the layout of each option amongst the wider area around the estate.

In general, Full Redevelopment was the option that most residents were in support of.

In 2022

In January, we held the final event where residents were presented with the updated design information for the preferred option, which was for a full redevelopment of the estate, as well as the next steps of the ballot process and Landlord Offer.

In February, residents were provided with our Landlord Offer document which set out the commitments if the ballot was successful, along with the example plans and designs to provide residents an idea of what they could typically expect if the proposed regeneration goes ahead.

In March, a ballot was held for residents to vote on the regeneration proposal to demolish the existing blocks and build new homes. The turnout for the ballot was 88%, and 82% of those who took part voted ‘yes’.

In November 2022, we appointed Open Communities as the new Independent Tenant & Resident Advisor for the regeneration of Alice Shepherd House and Oak House.

What is happening now

Following the conclusion of the ballot, we have been meeting with each household to discuss their specific needs and preferences for the future, and we’re now in the process of appointing a Joint Venture (JV) partner.

Once our JV partner has been appointed, the next stage will be the ‘detailed design’ which will last around 12-18 months. This stage will involve working on the regeneration proposals in more detail up to an application being submitted to the Council for planning permission.

Through this process we will hold several exhibition events for all residents to provide feedback on the designs.

Contact us

We are always happy to hear from you and to answer any questions you may have. For more information, please contact the project team:

You can also contact:

  • Mike Tyrrell, the Independent Resident Advocate, on 07958 225 416 or email [email protected].

Independent Advisors from Open Communities:

We have been granted permission to build 202 new homes at the site after our residents backed our plans in a resident ballot.

We started discussions with residents about possible regeneration in 2016, when the Far East Consortium International (FECI) gained planning permission to develop the area along Manilla Street and Marsh Wall.

This high-density development includes over 700 homes, a hotel and a school, and is right on the doorstep of the 24 homes our residents live in on Bellamy Close and Byng Street. With building heights of up to 63 storeys and an anticipated five-year construction programme, residents expressed concern about the disruption and future impact of the FECI scheme. That’s when we started looking at the possibility of redeveloping the existing homes.

Key benefits:

  • We will be able to build brand new homes that existing residents can return to if they wish
  • Residents will be able to move away from the significant disruption generated whilst the FECI development is on-site
  • We can increase the number of homes, enabling us to meet local housing needs as well as improve the environment and economy in the area
  • Of the proposed new homes, 50% will be affordable, with a mix of homes for rent, shared ownership and outright sale.

We held a number of events to talk to residents about potential regeneration and they then elected a Residents’ Steering Group, who appointed an independent resident adviser, Ian Simpson from Communities First. We continued to work closely with the steering group, Ian and the wider resident community on a programme of consultation and engagement, including resident events, design workshops and fortnightly meetings to come up with regeneration proposals that were put to a resident vote in December. Residents voted overwhelmingly in favour of regeneration (83.9%) in the ballot, which saw a 100% turnout.

After the ballot, we continued to consult with our residents about the proposals, designed in collaboration with leading architect HTA Design, before submission for planning, ultimately making amendments to the original plans following the residents’ feedback.

What is happening now?

In late July 2022, Tower Hamlets granted us permission to build 202 new homes on the estate. In total, 94 of the new homes will be allocated to those on the local housing waiting list or available through shared ownership. This includes the provision of new homes for all 24 One Housing tenants currently in affordable homes on the estate with their rent and tenancy terms protected.

Work on the newly approved homes, is expected to begin in late 2022 / early 2023, with the first completions due in 2025. The new scheme will be air quality neutral, provide a biodiversity net gain, and a 40% reduction in carbon emission on site with the remainder of contributions made financially to the local authority.

We are looking forward to continuing working together with residents and our partner Mount Anvil to deliver the project for the benefit of existing residents and the wider community.

Contact us

If you have any questions please email our project team at [email protected]. Alternatively, you can get in touch with Ian Simpson, the independent resident advisor, on 0300 3657150 or by email at [email protected].

We own and manage 72 homes in Kedge House, Starboard Way and Winch House on the Barkantine Estate. We are currently working with residents and consultants to consider different options for the future of these blocks.

What has happened so far?

In 2017

An independent stock condition survey suggested that Kedge House, Starboard Way and Winch House may benefit from change.

In 2018

This view was supported by feedback we gathered from residents during our day-to-day work as a landlord and through a number of resident events. Kedge House, in particular, has a number of long-standing maintenance issues that will be difficult to fully repair without considerable work to the entire building. Residents also told us that they have ongoing concerns about anti-social behaviour and security. This led us to consider these three blocks for regeneration.

In 2019

Residents appointed a steering group of tenants and leaseholders from across the three blocks. All volunteers, they are committed to making sure residents are at the heart of any possible regeneration.

The steering group appointed:

  • Architects – PRP Architects LLP
  • An independent advisor – Ray Coyle from Open Communities, who will work with them and us to complete an options appraisal.
  • Mike Tyrrell, former CEO of Tower Hamlets Community Housing as a residents’ advocate, whose role is to represent and support residents throughout the option appraisal process.

In January 2020

The options appraisal process began. It is expected to take 6 to 12 months to complete.

What happens next?

Several resident events (including exhibitions, meetings, drop in surgeries and one-to-one meetings with the project team) will take place to gather people’s thoughts on possible options for the future. These options include refurbishment, full and partial redevelopment and a ‘business as usual’ approach.

No decision has been made on which option will be taken forward. A number of options will be developed and we expect that a final ‘preferred’ option will be chosen at the end based on resident opinion and financial/planning viability.

If that option involves redevelopment or refurbishment then the proposal will be put to a resident vote or ‘ballot’; before being developed further in preparation for a planning application.

Consultation and presentation material

Options appraisal consultation materials (June 2019 – April 2021)

Getting to know you survey June 2019

Event 1 Boards October 2019

Event 1 Feedback Report December 2019

Event 2 Boards December 2019

Event 2 Your existing home board December 2019

Event 2 Feedback Report January 2020

Event 3 Virtual Exhibition Boards May 2020

Event 3 Example flat layouts May 2020

Event 3 Feedback Report July 2020

Event 4 Virtual Exhibition Boards August 2020

Event 4 Feedback Report October 2020

March 2021 newsletter – ballot and commitments

29 March newsletter – Design standards

7 April newsletter – Commitments and charges

Service Charge estimates April 2021

Council Tax estimates April 2021

Energy estimates April 2021

Options appraisal report (April 2021)

Chapter 1chapter 2chapter 3chapter 4chapter 5chapter 6chapter 7chapter 8chapter 9chapter 10chapter 11chapter 12chapter 13chapter 14chapter 15chapter 16chapter 17chapter 18chapter 19chapter 20chapter 21chapter 22chapter 23chapter 24chapter 25chapter 26.

Our offer to residents (April 2021)

Our Offer to residents April 2021

Detailed design stage

In May 2021 we wrapped up the Options Appraisal process with the resident ballot. This asked residents of the estate ‘are you in favour of the proposal for the regeneration of Kedge House, Starboard Way and Winch house?’ 94% of eligible voters took part in the ballot with 88% voting in favour of the full redevelopment scenario.

Following this clear direction from residents, we have now begun the detailed design stage. This will involve working with residents and the project team to work up a full redevelopment option in more detail and proceed to apply to the borough for planning permission.

Consultation materials

Event 1 Exhibition Boards November 2021

Event 1 Feedback report November 2021

Event 2 Exhibition Boards December 2022

Event 3 Exhibition Boards July 2023

Event 4 Exhibition Boards June 2024

Event 5 Exhibition Boards September 2024

Contact us

We are always happy to hear from you and to answer any questions you may have. For more information please contact the project team:

You can also contact:

  • Mike Tyrrell, the Independent Resident Advocate, on 07958 225 416 or email [email protected].
  • Ray Coylethe Independent Residents’ Advisor, on 0800 073 051 or email [email protected]

We are currently working with 317 residents from Kelson House, Dagmar Court, Halyard House and Talia House to consider the possibility of regeneration.

What has happened so far?

In 2017

In 2017 we carried out an independent stock condition survey on all our properties on the Isle of Dogs. We also looked at our repair’s records, as well as our history of property related complaints. We used this information to identify some areas on the Isle of Dogs that could benefit from regeneration.

In 2018

The survey, published in February 2018, identified long-standing maintenance issues with Kelson House, as well as with some of the neighbouring blocks.

In 2020

The stock condition survey led to building safety works, such as replacing windows and front doors, being carried out to Kelson House in 2019-2020.

In July and August 2020, we conducted a telephone survey with residents of Kelson House to find out whether residents would be in favour of considering regeneration options for the future of their estate and get an idea of the positive and negative aspects of living in the block.

Out of 145 households living at Kelson House, 110 completed the phone survey; 95% of the people we spoke with supported us considering regeneration in consultation with the residents through an option appraisal.

Around that time, we received feedback from residents living in the neighbouring blocks asking us to include their blocks in any regeneration discussions.

You can download here Kelson House’s feedback summary report from December 2020.

In 2022

March 2022

To gain a better understanding of the views within the community around the potential regeneration of the estate, we carried out a digital survey through community engagement platform Give My View.

Out of 320 households on the estate, we received 299 unique responses. We would like to say a big thank you to everyone who participated and provided their feedback.

Answering to the question ‘Should One Housing consider the regeneration of the four blocks on the estate’, 89% of the respondents said they supported the regeneration of at least one building. With these positive responses, we can now move forward and work with you to look at options for the future of your estate.

You can view here the survey results in our update to residents from April 2022.

July 2022

Residents have appointed a Steering Group made of tenants and leaseholders from across the estate. All members are volunteers, and their involvement will ensure residents are at the heart of any possible regeneration. The group held its first meeting at the end of July 2022.

What is happening next?

We are in currently working with the Resident Steering Group to appoint consultants to help us with this project, this will include an Independent Resident Advisor.

Once they have been appointed, we will start consulting with residents across all four blocks on possible regeneration options. We expect this to begin in the autumn of 2022.

Within the coming weeks Monica and Sam will be conducting the “Getting to know you” surveys.

We are working with residents living in the 134 homes on the Kingsbridge Estate to consider different options for the possible regeneration of Michigan House, Montrose House and Montcalm House.

Please visit the dedicated Kingsbridge Project website here.

What has happened so far?

In 2019

  • A steering group was formed comprising residents from all three blocks. All volunteers, their role is to make sure residents are at the heart of any possible regeneration.
  • The steering group appointed independent advisors (Christine Searle, Rob Lantsbury and Ifte Ahmed from New Mill Consultants) to work with them and us on this project.
  • They also appointed Mike Tyrrell, former CEO of Tower Hamlets Community Housing, as a residents’ advocate, whose role is to represent and support residents throughout the ‘option appraisal’ process.

In late 2019/early 2020

  • With New Mill, we gathered information from 66% of households on the estate through our ‘Starting the Conversation’ questionnaire. Residents told us what they liked, disliked and felt could be improved about their homes, blocks and neighbourhood. Two thirds of these questionnaires were completed during face-to-face meetings.
  • We shared the questionnaire results with residents so they could gain an understanding of the views of their neighbours. The results will also be shared with the architects appointed to work with the Kingsbridge Estate on possible regeneration options.
  • We worked with Kingsbridge Estate residents, Mike Tyrrell and the independent residents advisors to appoint Haworth Tompkins architects.

In late 2020/2021

  • In September 2020 we kicked off the first round of consultation and introduced our project architects, Haworth Tompkins. A key objective of this phase was to delve deeper into the detail of Kingsbridge Estate and help build our understanding of what works, what doesn’t and what residents wanted to see in our evolving ideas.  A report summarising the consultation process and feedback received was published in December 2020.
  • In January 2021 we launched the second round of consultation, which included the presentation and discussion of five options for how Kingsbridge Estate could change. These were early ideas presented to residents to gather feedback on what they did and didn’t like as well as how the options could be improved. It was also a chance for residents to respond to the feedback from Cycle 1 and provide any additional comments on the Draft Resident’s Brief. A report summarising the consultation process and feedback received was published in May 2021.
  • In May 2021 we launched the third round of consultation, presenting the refined options in more detail, along with some further assessment of each option conducted by Quod. Each option was scored against five criteria:
    • 1. Financial viability: Is the proposed work within budget?
    • 2. Implementation: Considering the current risks and possible challenges of getting an option built.
    • 3. Residents’ brief: How well does it meet the brief?
    • 4. Environmental impact: What is the environmental impact of the proposal?
    • 5. Socioeconomic benefit: How do these proposals benefit the local area and community in addition to improving the existing homes and providing new ones?
  • Cycle 3 was concluded and the report was published in August 2021.
  • In November 2021 we launched the fourth round of consultation. Only the preferred options were developed and further tested against the appraisal criteria based on feedback from Cycle 3. A report summarising the consultation process and feedback received was published in April 2022.

In 2022

  • In April 2022, we launched the fifth round of consultation, where the Options Appraisal process was concluded with the presentation of the preferred option. The preferred option was for a full redevelopment of the estate, which was then put forward to a resident ballot.
  • In November 2022 residents were provided with our Landlord Offer document which set out the commitments if the ballot was successful, along with the example plans and designs to provide residents an idea of what they could typically expect if the proposed regeneration goes ahead.
  • During November and early December 2022, a ballot was held for residents to vote if the regeneration proposals to demolish the existing blocks and build new homes should go ahead. A turnout of 75.6% of eligible voters took part in the ballot, of which 85.4% voted ‘yes’ and 14.6% voted ‘no’.

What is happening now?

  • Following the conclusion of the options appraisal consultation and resident ballot, we will be meeting with each household to discuss their specific needs and preferences for the future. (We are here)
  • By summer 2023, we will be appointing a development partner who will work with us and the residents of the Kingsbridge Estate to develop the designs and eventually build the new homes.
  • Once our development partner has been appointed, the next stage will be the ‘detailed design’ which will last around 12-18 months and will start late Summer/early Autumn this year. This stage will involve working on the regeneration proposals in more detail up to an application being submitted to the Council for planning permission. Through this process we will hold several exhibition events for all residents to provide feedback on the designs.

Contact us

We are always happy to hear from you and to answer any questions you may have. For more information please contact the project team:

You can also contact:

  • Mike Tyrrell, Independent Resident Advocate, on 07958 225 416 or email [email protected].
  • New Mill,Independent Resident Advisors for the project: