We’re currently working with you, our customers living in the Tyne Dock area of South Tyneside, to address some long-term challenges with properties in a specific area.

We’ll use this page to update you to on the situation as it progresses and post regular updates, so we are fully transparent in our communications with you.

At present, we’re working to visit customers in Zone 1. We’ll also be visiting the rest of the surrounding neighbourhood (Zone 2 and Zone 3) as the project progresses to discuss the issues with you and get your views.

Once we begin to receive questions and queries from you, we’ll put together a Frequently Asked Questions section on this page to bring key information together.

Below, you can:

1. View the maps below to understand the zones and where your home is located
2. Read all the letters we’ve published so far.

Maps

Zone 1

Zone 2 North

Zone 2 South

Zone 3 West

Zone 3 East

Letters

• Zone 1 customer letter

Questions and queries

You can speak to our team about the issues when they visit you. However, if you have questions that you can’t ask at that time, are unavailable at the time of the visit or have follow up questions you would like to submit to us, you can email [email protected] or you can contact your local housing officer, Denise McGuigan on 07580 103339 during normal working hours.