Energy and heating

There are a number of schemes that you may qualify for along with the extra assistance recently announced by the Government.  You can find all of this information and check whether you are eligible here. Customers in Scotland can check here.

To find out if you are eligible for the government warm home discount scheme, please follow the link or you can call the warm home discount helpline on 0800 107 8002.

Priority Service Register

The Priority Services Register is a free support service to help people in vulnerable situations. Energy suppliers and network operators offer it. Each keeps their own register. You need to contact your energy supplier or network operator to get on it.

You can find out more here – Getting extra help with the Priority Services Register

Still want to talk to someone about your energy? Fill out the simple form below and we will be in touch within 5 working days.

Let's Talk Energy

  • This is a 13 digit number (no spaces) and can be found on letters from Riverside.

Struggling to make payments? Let's Talk Rent

Fill in our form and we’ll contact you within 48 hours to see how we can help.